Field Service Engineer / Technician, level I, Local-SFS1

Atlas Copco Group; Peterborough; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

25 days annual leave + bank holidays

Overtime opportunities

Training and development

Career progression opportunities

Working across multiple sites

Job summary

Atlas Copco in Peterborough, UK, is seeking a Field Service Engineer to install, maintain and troubleshoot electrical and mechanical equipment at customer sites. You’ll work with customers and colleagues to deliver reliable solutions and excellent service, both independently and as part of a supportive team.

The role involves on-site service, safety compliance, problem solving, and mentoring junior engineers.

Qualifications

• Level 3 qualification or apprenticeship in engineering.
• Full UK driving licence.
• Enthusiastic and proactive.
• Organised with good attention to detail.
• Strong communicator with a customer-focused approach.
• Collaborative team player.
• Practical problem solver.
• Ensure work areas and vehicles are kept safe.

Responsibilities

• Carry out service, maintenance, and repair work on electrical and mechanical equipment.
• Work safely in line with company policies and customer site requirements.
• Communicate effectively with customers, contractors, and colleagues throughout projects.
• Coordinate service visits with the wider service team.
• Participate in the on-call rota alongside fellow engineers.
• Provide technical support, guidance, and advice to customers.
• Complete service documentation accurately and thoroughly.
• Keep up to date with product developments, technical knowledge, and industry best practice.
• Support and mentor junior engineers and apprentices where appropriate.
• Deliver excellent customer service and maintain professional relationships.
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe.

Skills

Full UK driving licence

Customer-focused

Team player

Organised

Problem solver

Strong communicator

Proactive

Safety-conscious

Education

Level 3 qualification/apprenticeship in engineering

Job description

Field Service Engineer / Technician, level I, Local-SFS1 - Engineering Peterborough UK - United Kingdom On-Site

Your role

We are looking for a skilled and motivated Field Service Engineer to join our Service Team. In this role, you will install, maintain, and troubleshoot a range of technical systems and equipment at customer sites. You’ll work closely with customers and colleagues to deliver reliable solutions, technical expertise, and excellent service.

This is a hands-on role suited to someone who enjoys problem-solving, building positive relationships, and working both independently and as part of a supportive team.

Your day-to-day

• Carry out service, maintenance, and repair work on electrical and mechanical equipment
• Work safely in line with company policies and customer site requirements
• Communicate effectively with customers, contractors, and colleagues throughout projects
• Coordinate service visits with the wider service team
• Participate in the on-call rota alongside fellow engineers
• Provide technical support, guidance, and advice to customers
• Complete service documentation accurately and thoroughly
• Keep up to date with product developments, technical knowledge, and industry best practice
• Support and mentor junior engineers and apprentices where appropriate
• Deliver excellent customer service and maintain professional relationships
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe

We offer a competitive compensation package for each position based on the responsibilities of the role and the skills needed to succeed. Our benefits follow local market practices and provide a generous level of support. During the recruitment process, we share clear information about the pay and benefits for your location so that you know what to expect.

[Add here local benefits]

Your skills and experience

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Level 3 qualification, apprenticeship, or equivalent in a relevant engineering discipline
• Full UK driving licence
• Enthusiastic and proactive
• Organised with good attention to detail
• A strong communicator with a customer-focused approach
• A collaborative team player
• A practical problem solver who takes pride in their work
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe

Your compensation and benefits

• A competitive salary and overtime opportunities
• 25 days annual leave plus bank holidays
• Company vehicle and mobile phone
• Ongoing training, learning, and development opportunities
• A supportive team environment where your skills and contributions are valued
• Opportunities to develop your career within a growing business
• Variety in your role, working with different customers and equipment across multiple sites

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long-term development and support you as you explore new ways to improve how we keep our customers' equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

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