Field Service Engineer

Atlas Copco Group Co.,Ltd; Wolverhampton; Sur place; GBP 30 000 - 42 000; Plein temps

Résumé du poste

Atlas Copco Group is seeking a Field Service Engineer to maximize service profitability by delivering professional tools engineering services across the UK. You will install, commission, calibrate, and troubleshoot power tools, working both in the field and in our workshop.

The role requires on-site visits, occasional overnight stays, and a full UK driving licence. You will cover a Midlands-based territory with remote support and strong customer relationships to drive service growth.

Qualifications

• HNC in Mechanical / Electrical Engineering or equivalent.
• Knowledge of Industrial Power Tools (pneumatic, battery and DC).
• On-site work ability and solid team collaboration.
• Full UK driving licence and right to work in the UK.

Responsabilités

• Provide field service at customers’ premises and in workshops.
• Install, commission and calibrate Atlas Copco tooling solutions.
• Troubleshoot and rectify performance issues in power tools.
• Participate in maintenance, tests, and certifications per procedures.
• Maintain records, bookings, and service reports.

Connaissances

Mechanical aptitude

Electrical knowledge

Team player

PC literate

Flexible

Right to work in UK

Formation

HNC in Mechanical / Electrical Engineering

Description du poste

Your role

As a Field Service Engineer, you will maximize the profitability of our service business by providing a professional tools engineering service as part of the central service team. In addition to support from initial order through to final delivery, installation and commissioning of equipment ensuring that they are executed in the most efficient manner and stay within Atlas Copco’s contractual obligations.

Your day-to-day

• Provide full and professional tools service both in our workshop and at customers premises.
• Act as a first contact point for all installation of Atlas Copco tooling solutions and externally sourced equipment i.e. metalwork, arms, posts.
• Undertake installation and problem solving on all network installations.
• Diagnose problematic and inefficient performance of all Atlas Copco power tools products and take appropriate action to rectify performance.
• Work on integration of customer PLC interfaces to Atlas Copco tooling.
• Identify customer opportunities for Toolsnet and controller upgrades.
• Carry out calibration, testing and certification of all Atlas Copco power tool products, according to standard procedures.
• Ensure calibration certificates are uploaded to relevant jobs.
• Carry out preventative maintenance on relevant tooling following designated maintenance schedules.
• Carry out pre delivery testing and inspection of tools as appropriate prior to delivery / site installation
• Undertake ad-hoc tasks/projects when required working at customer premises or in our service workshop.
• Take ownership of the customer’s problem and with the support of the Service Team see the problem through to its conclusion.
• Ensure job administration tasks are completed. Tools and hours booked and shift reports completed.
• Maintain existing and develop new business through the promotion and sale of service products.
• Support Atlas Copco’s Sales and Service Sales activities by developing and maintaining key customer relationships.

This is a field-based role, covering UK-wide. You will be remote with an agreed territory. Occasional overnight stays and overtime will be required following business requirements.

Your Skills And Experience

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• HNC in Mechanical / Electrical Engineering or equivalent.
• Knowledge of Industrial Power Tools i.e. Pneumatic, Battery and DC.
• Has knowledge of either a Manufacturing or Customer Service Environment.
• Must be able to attend on site work as required and develop within the team.
• A confident person who is a good team player. Must have eye for detail, also drive and commitment to see the job through to a successful conclusion.
• Be highly motivated, enthusiastic and determined.
• You will need a flexible attitude to work and this may require occasional overnight stays, weekend working and unsociable hours.
• Ability to work as an individual and able to work on own initiative PC Literate.

Successful applicant must have the appropriate right to work in the UK and hold a full UK driving licence.

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This is a Field Based role covering a designated territory, the successful applicant would need to be located in the Midlands.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

About

Talent Acquisition: April Harbour