Field Service Engineer / Technician, level I, Local-SFS1

Atlas Copco; United Kingdom; Remote; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Industry-leading training facilities

Career progression paths

Pension scheme

Private medical insurance

Job summary

Atlas Copco is seeking a Field Service Engineer for the South West UK region. The role involves on-site installations, service, and troubleshooting of critical equipment like air compressors and dryers.

You will diagnose faults, perform repairs, and document activities using digital tools while prioritising safety and reliability. You will travel across your designated area, participate in ongoing training, and act as a brand ambassador, contributing to customer satisfaction and long-term

Qualifications

• Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
• Relevant mechanical or electrical qualifications or equivalent hands-on experience.
• Confidence and proficiency in using basic IT systems and the ability to learn new digital tools.
• A valid UK full driving licence with no more than three penalty points.
• Safety-focused and adaptable to a fast-paced environment.
• Excellent communication skills and a passion for building customer relationships while solving real-world challenges.

Responsibilities

• Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.
• Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.
• Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.
• Utilize digital tools to document service activities, maintain detailed records, and analyze performance metrics.
• Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.
• Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.

Skills

Industrial field engineering

Mechanical & electrical knowledge

UK driving licence

Education

Mechanical or electrical qualifications

Tools

IT literacy

Job description

Field Service Engineer / Technician, level I, Local-SFS1

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Language of job My profile Field Service Engineer / Technician, level I, Local-SFS1 Engineering South West UK UK - United Kingdom Remote Full-time Job Description

Your role

As a Field Service Engineer at Atlas Copco, your role is not just about technical expertise; it's about becoming a trusted partner to our clients. You will provide expert repair services for our advanced technology solutions, focusing on delivering exceptional customer satisfaction while adhering to the highest standards of safety and reliability. Your commitment to ensuring the optimal performance and longevity of our clients' technologies plays a crucial role in supporting their operational success and sustaining the technological advancement of industries that heavily depend on these systems.

Your day-to-day

In this dynamic position, you will:

• Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.
• Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.
• Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.
• Utilize digital tools to document service activities, maintain detailed records, and analyze performance metrics.
• Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.
• Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.
• Act as a brand ambassador, identifying continuous improvement opportunities while creating added value for our clients.
• Foster a culture of collaboration, innovation, and safety within our wider service team, contributing to an environment where everyone thrives.

Your skills and experience

To excel in this role, we encourage you to apply even if you don't meet every requirement listed below. We value diverse experiences and perspectives, and we look forward to seeing how you can contribute to our team. The successful candidate will possess:

• • Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
  • Relevant mechanical or electrical qualifications or equivalent hands‑on experience are both valued.
  • Confidence and proficiency in using basic IT systems, as well as the ability to learn new digital tools.
  • A valid UK full driving licence with no more than three penalty points.
  • A proactive, adaptable individual who is safety-focused and thrives in a fast-paced, varied environment.
  • Excellent communication skills and a passion for building customer relationships while solving real-world challenges

Your compensation and benefits

• A fully equipped company vehicle, along with a professional uniform, necessary tools, a laptop, and a mobile phone to support your fieldwork.
• All required personal protective equipment (PPE) to ensure your safety on the job.
• Access to industry-leading training and development programs through our exceptional UK training facilities and technical support teams.
• Regular team 'Toolbox' meetings to promote collaboration and a supportive Regional Service Manager dedicated to your success.
• Clear pathways for career progression, providing opportunities to advance and grow within our organization.
• A welcoming and inclusive company culture that values diversity and your unique contributions.
• A robust pension scheme, comprehensive private medical insurance, and additional perks offered through our employee benefits program to enhance your overall well‑being.

Your job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, South West region UK.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long‑term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future‑proofing of your business. Atlas Copco is a brand within Atlas Copco Group.