Field Service Engineer Souther Region

DURST IMAGE TECHNOLOGY UK LIMITED; Hove; On-site; GBP 34,000 - 54,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

DURST IMAGE TECHNOLOGY UK LIMITED is seeking an experienced Field Service Engineer to support, install and maintain our digital inkjet printing systems across the UK and Ireland. The role involves on-site service, remote support and training to customers, with travel to factories in Europe as needed.

Applicants should have proven inkjet field service experience, electro-mechanical repair skills, and a strong understanding of color management and hardware. Visa sponsorship is not available.

Qualifications

• Proven inkjet field service experience.
• Strong electro-mechanical fault finding and repair skills.
• Knowledge of computer hardware repair and color management principles.
• Excellent communication and customer service skills.

Responsibilities

• Provide remote, telephone and on-site technical support to customers throughout the UK and Ireland.
• Install, commission and validate Durst digital printing equipment and associated RIP software.
• Carry out preventative maintenance, servicing and repair activities.
• Diagnose and resolve electrical, mechanical, software and print quality issues.
• Deliver operator and maintenance training to customers.
• Accurately document service activities using the Durst Service Portal.

Skills

Inkjet field service

Electro-mechanical fault finding

Computer hardware repair

Color management

Excellent communication

Job description

Company Description Field Service Engineer – Digital Inkjet Printing Systems

While not essential, preference will be given to candidates with experience in the label printing industry, digital printing, or related sectors.

(UK Southern Region)

Due to continued growth across our UK and Irish customer base, Durst Image Technology UK Ltd is seeking an experienced and motivated Field Service Engineer to support, install and maintain our industry-leading digital inkjet printing systems.

This is an excellent opportunity to join a highly respected team of factory-trained engineers working with one of the most comprehensive portfolios of digital UV inkjet printing solutions available. Durst is recognised worldwide for innovation, quality, and exceptional customer support.

Key Responsibilities

• Provide remote, telephone and on-site technical support to customers throughout the UK and Ireland.
• Install, commission and validate Durst digital printing equipment and associated RIP software.
• Carry out preventative maintenance, servicing and repair activities.
• Diagnose and resolve electrical, mechanical, software and print quality issues.
• Deliver operator and maintenance training to customers.
• Accurately document service activities using the Durst Service Portal.
• Maintain effective communication with technical support and manufacturing teams in Austria and Italy.
• Produce comprehensive service reports and technical feedback following customer visits.
• Manage spare parts inventory, tools and company assets responsibly.
• Support machine upgrades, relocations and new product introductions where required.
• Build and maintain strong customer relationships, ensuring the highest levels of customer satisfaction.

Experience & Requirements

• Proven experience in inkjet field service, including electro-mechanical fault finding and repair
• Label Inkjet Experience would be an advantage
• Strong understanding of:
• Computer hardware repair
• Colour management principles
• Excellent communication and customer service skills
• Highly self-motivated, organised, and detail-oriented
• Ability to manage spare parts stock and company assets effectively

Knowledge, Skills & Abilities

• Full, clean UK driving licence
• Excellent communication skills
• Willingness to travel, including training visits to our factories in Italy and Austria
• Strong time management and organisational skills
• Able to work both independently and as part of a team

What We Offer

The successful candidate will receive a competitive salary and benefits package, reflective of a leading international organisation.

Applicants must have the legal right to live and work in the UK. Unfortunately, we are unable to provide visa sponsorship for this position.

If you do not hear from us within 4 weeks of the closing date, please assume your application has been unsuccessful.

Closing Date 5th November 2026 - Previous applicants need not apply.

Contact: PSM Outsourcing – Leah Jerrard - [e-mail] Tel:[phone]