Field Service Engineer (South)

Redline Group Ltd; Greater London; Remote; GBP 30,000 - 46,000; Full time

Job summary

Redline Group Ltd is seeking a Field Service Engineer to cover the South of the UK, providing installation, servicing and fault rectification for CCTV, driver assistance and vehicle-based technologies across transport sectors.

You will work remotely as part of a regional team, travel to customer sites, perform preventative maintenance, and deliver high levels of service with accurate reporting and stock management.

Qualifications

• Experience installing, commissioning, servicing and fault-finding on vehicle electrical/electronic systems.
• Maintenance and repair of CCTV, DVRs, telematics, and driver assistance systems.
• Field service experience in transport sectors (bus/rail/coach/auto).
• Strong fault-finding and diagnostic skills across electrical/electronic systems.
• Ability to manage preventative maintenance and respond to service calls.
• Excellent customer service and reporting abilities; capable of independent work.

Responsibilities

• Install, service and fault fix CCTV and vehicle electronics at customer sites.
• Manage preventative maintenance schedules and respond to service calls.
• Provide accurate reports and maintain stock/tools in field operations.
• Communicate effectively with customers, service teams and management.
• Work flexibly with occasional overnight stays and night shifts.

Skills

Fault finding

Diagnostics

Customer service

Field service

IT literacy

Driving license

Electrical qualifications

Education

Electrical qualification such as NVQ, BTEC, Apprenticeship

Tools

CCTV systems

DVRs

Vehicle technologies

Job description

A position for a Field Service Engineer role covering the South of the UK has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions.

We are currently recruiting on behalf of a well-established technology business that provides installation, maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors.

The Field Service Engineer job, covering the South of the UK, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative maintenance, and fault rectification activities.

This role offers a varied mix of field-based technical work and customer interaction, ensuring the highest levels of service delivery across the customer base.

Ideal candidates for the Field Service Engineer job will have experience in the following areas:

• Installing, commissioning, servicing, and fault-finding on vehicle-based electrical or electronic systems.
• Maintaining and repairing CCTV systems, DVRs, telematics, driver assistance systems, or similar technologies.
• Working within the bus, coach, rail, automotive, transport, or vehicle technology sectors.
• Diagnosing electrical and electronic faults and implementing effective solutions within agreed timescales.
• Managing preventative maintenance (PPM) schedules and responding to service calls.
• Delivering high levels of customer service while working independently in field-based environments.
• Communicating effectively with customers, garage engineers, service teams, and management.
• Maintaining accurate records and providing quality reporting to management and support teams.
• Managing personal stock levels, tools, and company equipment effectively.
• Adhering to customer and company health and safety procedures at all times.
• Supporting and mentoring less experienced engineers where required.
• Working flexibly, including occasional overnight stays and night-shift activities.

The successful candidate will ideally possess:

• Experience within the vehicle technology, CCTV, automotive, rail, transport, or electrical engineering sectors.
• Strong fault-finding and diagnostic skills across electrical and electronic systems.
• Knowledge of CCTV systems, DVRs, and associated vehicle technologies.
• Excellent communication and customer-facing skills.
• Experience working in a field service or installation engineering environment.
• IT competency and the ability to complete service documentation accurately.
• A full driving licence.
• An Electrical qualification such as NVQ, BTEC, Apprenticeship, or equivalent (desirable).
• Relevant industry experience within vehicle electrical systems, CCTV, or related technologies.

This is a fantastic opportunity for an experienced Field Service Engineer, CCTV Engineer, Vehicle Electrical Engineer, Installation Engineer, Rail Systems Engineer, or Mobile Service Engineer looking to join a growing organisation supporting critical transport and vehicle technology solutions across the South of the UK.