Field Service Technician

Manpower

Normanton on Trent

On-site

GBP 30,000 - 38,000

Full time

9 days ago

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Benefits offered by this job

Company vehicle

Tools provided

Ongoing technical training

Job summary

Manpower is recruiting a Field Service Engineer for a UK engineering business specialising in security entrance and access control solutions. You will service, maintain and repair electro-mechanical equipment across customer sites and travel around London and the M25.

The role emphasizes fault finding, customer interaction and independent field work, with planned maintenance, reactive support and occasional out-of-hours travel.

Qualifications

Strong fault-finding and diagnostic skills.
Electrical and/or mechanical engineering experience.
Experience working on electro-mechanical equipment.
Excellent customer service and communication skills.
Ability to work independently and manage your own workload.
Competent IT skills with digital service records.
Strong attention to detail and problem solving.
Full UK Driving Licence.

Responsibilities

Carry out planned preventive maintenance visits on customer equipment.
Diagnose and repair electrical and mechanical faults.
Attend customer sites to complete reactive service and breakdown work.
Ensure all service visits are completed to a high standard and within service levels.
Complete service reports and documentation accurately and on time.
Maintain company vehicle stock levels and manage spare parts.
Liaise with customers, suppliers and internal technical support teams.
Follow health, safety and compliance procedures.
Support improvements and continuous service excellence.
Occasional out-of-hours, weekend and overnight travel when required.

Skills

Fault finding

Electro-mechanical engineering

Customer communication

Independent work

IT/digital service records

Driving licence

Attention to detail

Education

Electrical/Electronic Engineering degree (BEng/BSc)

Tools

Multimeter

Test equipment

Electrical diagnostic tools

Job description

Field Service Engineer

About the Role

We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions.

This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction and working independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites in London and around the M25 corridor.

The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive a professional and efficient service at all times.

Key Responsibilities

Carry out planned preventative maintenance (PPM) visits on customer equipment.
Diagnose and repair electrical and mechanical faults.
Attend customer sites to complete reactive service and breakdown work.
Ensure all service visits are completed to a high standard and within agreed service levels.
Complete service reports and associated documentation accurately and on time.
Maintain company vehicle stock levels and manage spare parts effectively.
Liaise with customers, suppliers and internal technical support teams.
Follow all health, safety and compliance procedures.
Ensure company equipment, tools and vehicles are maintained correctly.
Support technical improvements and contribute to continuous service excellence.
Participate in occasional out-of-hours, weekend and overnight travel when required.