Field Service Engineer: On-Site Tech, Training & Growth

Atlas Copco; Hemel Hempstead; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Training and development

Toolbox meetings

Regional Service Manager support

Career progression

Inclusive culture

Pension

Private medical insurance

Employee benefits programme

Job summary

Atlas Copco in Hemel Hempstead is seeking a Field Service Engineer to deliver on-site repairs, installations, and servicing of air compressors, dryers and generators, while upholding safety and quality. You will travel across the Southeast UK, log service activity with digital tools and participate in ongoing training.

You’ll act as a brand ambassador, ensuring exceptional customer satisfaction, contributing to safety and continuous improvement within a collaborative service team.

Qualifications

• Hands-on troubleshooting and maintenance in industrial fields.
• Mechanical or electrical qualifications or equivalent experience.
• Proficient with standard IT applications and digital service tools.
• Valid UK driving licence with a clean record (≤3 points).
• Strong safety mindset and proactive problem solving.
• Excellent customer-focused communication skills.

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators and related equipment.
• Diagnose faults and deliver expert repairs with safety and efficiency.
• Log service activity and maintain up-to-date records using digital tools.
• Participate in on-call schedule and support urgent service needs.
• Attend live training and team sessions to keep skills current.
• Act as a brand ambassador and identify improvement opportunities.
• Contribute to collaboration, safety and innovation across the service team.

Skills

Troubleshooting

Proactive problem-solving

Safety mindset

Customer-focused communication

IT and digital tools literacy

Education

Mechanical or electrical qualifications

Equivalent practical experience

Tools

Digital service tools

Job description

Atlas Copco in Hemel Hempstead is seeking a Field Service Engineer to deliver on-site repairs, installations, and servicing of air compressors, dryers and generators, while upholding safety and quality. You will travel across the Southeast UK, log service activity with digital tools and participate in ongoing training.

You’ll act as a brand ambassador, ensuring exceptional customer satisfaction, contributing to safety and continuous improvement within a collaborative service team.