Field Service Engineer - On-Site Tech & Customer Advocate

Atlas Copco; Birmingham; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Medical insurance

Training and development

Pension scheme

Job summary

Atlas Copco Group in the United Kingdom is seeking a Field Service Engineer to deliver expert repair and maintenance of our industrial equipment, ensuring safety and reliability for customers. You will install, service, and troubleshoot compressors, dryers, gas generators, and related equipment on-site across the North-West region.

You will log service activity using digital tools, participate in on-call rotations, and engage in regular training to keep your skills sharp.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering roles with troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience.
• Comfortable using standard IT applications and digital service tools.
• Valid UK driving licence (no more than 3 points).
• Strong safety mindset and proactive problem-solving in a fast-moving environment.
• Excellent communication and customer-oriented approach.

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service and troubleshoot air compressors, dryers, gas generators and related equipment.
• Diagnose technical faults and perform expert repairs safely and efficiently.
• Log service activity and maintain records using digital tools.
• Participate in on-call schedule to support urgent service needs.
• Attend live training and team sessions to keep skills up to date.
• Act as brand ambassador and identify continuous improvement opportunities.
• Contribute to a culture of collaboration, safety, and innovation across the service team.

Skills

Customer-focused

Troubleshooting

Safety-conscious

Communication

Education

Relevant mechanical or electrical qualifications

Job description

Atlas Copco Group in the United Kingdom is seeking a Field Service Engineer to deliver expert repair and maintenance of our industrial equipment, ensuring safety and reliability for customers. You will install, service, and troubleshoot compressors, dryers, gas generators, and related equipment on-site across the North-West region.

You will log service activity using digital tools, participate in on-call rotations, and engage in regular training to keep your skills sharp.