Field Service Engineer — On-site Tech & Customer Support

Euro Car Parts Limited; Gloucester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank Holidays)

Exciting Career Growth

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

Euro Car Parts Limited is seeking a Field Service Engineer to install, maintain, and repair equipment across various customer sites. This role is critical in delivering excellent on-site support and ensuring high customer satisfaction through effective problem-solving.

The ideal candidate will have a strong technical background, previous field service experience, and the ability to work independently. Competitive salary and various employee benefits are offered to ensure a well-rounded work-life balance.

Qualifications

• Previous experience in a Field Service, Maintenance, or Engineering role.
• Hands-on experience with installing, maintaining, or repairing technical equipment or machinery.
• Familiarity with health and safety procedures and working on customer sites.

Responsibilities

• Install, maintain, and repair equipment or machinery at customer sites.
• Diagnose and troubleshoot technical issues to minimise downtime.
• Perform routine servicing and preventative maintenance.
• Provide clear and professional support to customers, ensuring high satisfaction.

Skills

Strong technical and mechanical aptitude

Excellent problem-solving and diagnostic skills

Good communication and interpersonal abilities

Ability to work independently and manage time effectively

Customer-focused with a professional attitude

Competent in reading technical manuals, diagrams, and schematics

Basic IT skills for reporting and system updates

Flexibility to travel and adapt to varying work environment

Job description

Euro Car Parts Limited is seeking a Field Service Engineer to install, maintain, and repair equipment across various customer sites. This role is critical in delivering excellent on-site support and ensuring high customer satisfaction through effective problem-solving.

The ideal candidate will have a strong technical background, previous field service experience, and the ability to work independently. Competitive salary and various employee benefits are offered to ensure a well-rounded work-life balance.