Field Service Engineer - On-Site Install & Troubleshooting

Dell; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Dell is seeking a Field Service Engineer to join their Product Services team in the United Kingdom. This role is primarily focused on the M4 corridor, covering areas such as Slough, Reading, Basingstoke, Farnborough, and Oxford, with potential support for other southern locations.

In this position, you will apply your technical expertise to resolve customer issues, ensuring seamless service delivery. The role involves installation, configuration, and maintenance of both company and multi-vendor systems solutions, acting as a crucial liaison for customer technical needs.

Qualifications

• Technical support expertise to resolve customer issues.
• Ability to work closely with peers and internal teams.
• Experience with troubleshooting and problem resolution.

Responsibilities

• Perform installation, configuration, integration, maintenance, and troubleshooting of systems.
• Serve as liaison with customers on technical matters.
• Interpret customers' needs and clarify responsibilities for problem resolution.

Job description

Dell is seeking a Field Service Engineer to join their Product Services team in the United Kingdom. This role is primarily focused on the M4 corridor, covering areas such as Slough, Reading, Basingstoke, Farnborough, and Oxford, with potential support for other southern locations.

In this position, you will apply your technical expertise to resolve customer issues, ensuring seamless service delivery. The role involves installation, configuration, and maintenance of both company and multi-vendor systems solutions, acting as a crucial liaison for customer technical needs.