Field Service Engineer: Military Tech & IT Infrastructure

Roke; Romsey; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive reward package

Private medical cover

Hybrid work arrangements

30 days annual leave

Job summary

Roke is seeking a Field Service Engineer to deliver high‑quality support to UK and international customers. You’ll work with internal teams to ensure service delivery and customer satisfaction while supporting Electromagnetic Warfare capabilities and IT infrastructure within MoD contexts.

Based in Romsey with 24/7 on‑call obligations, you will install, patch and maintain Windows Server environments, manage firewalls and virtualization, and perform root‑cause analysis on RMAs to support secure,

Qualifications

• Bespoke experience in Electronic Warfare within MoD environments.
• Experience delivering hardware and infrastructure in military contexts.
• Familiarity with ITIL v3/v4 and working across security classifications.

Responsibilities

• Engineering visits to customer sites for preventive and corrective maintenance.
• Install, patch, update, audit customer systems and products.
• Provide 1st/2nd line remote support and participate in on-call rotation.
• Support military exercises, demonstrations and training delivery.

Skills

Electronic Warfare

MoD experience

LAN/WAN/VLAN

Crypto devices

Hypervisor management

Education

Degree or HND/HNC in engineering

Served in 14 Signal Regiment

Full driving license

Tools

VMware ESXi

Microsoft Hyper-V

Windows Server 2016/2019/2022

Job description

Roke is seeking a Field Service Engineer to deliver high‑quality support to UK and international customers. You’ll work with internal teams to ensure service delivery and customer satisfaction while supporting Electromagnetic Warfare capabilities and IT infrastructure within MoD contexts.

Based in Romsey with 24/7 on‑call obligations, you will install, patch and maintain Windows Server environments, manage firewalls and virtualization, and perform root‑cause analysis on RMAs to support secure,