Field Service Engineer – RF & IT Networking (UK)

Roke; Woking; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Health and Wellbeing

Savings and Protection & Life

Leisure and Entertainment

Job summary

Roke in Woking is seeking a Field Service Engineer to deliver high-quality support to customers across the UK and beyond. You will coordinate with internal teams, customers and suppliers to ensure timely service delivery and strong customer satisfaction, supporting the deployment of networking, RF, and security infrastructure.

You will work from client sites, with UK-wide travel, must understand IT infrastructure, networks, RF, and have experience with the MoD.

Qualifications

• Degree or HND/HNC in an engineering discipline.
• Full driving license.
• Radio Frequency knowledge.
• Military hardware experience delivering and supporting infrastructure.
• LAN/WAN/VLAN, firewalls, and hypervisor management.
• Crypto devices knowledge.
• Understanding hardware lifecycle management and upgrades.
• Familiarity with ITIL (v3 or v4).

Responsibilities

• Engineering visits to customer sites (short-notice where needed) to deliver and maintain hardware and networks.
• Perform remote 1st/2nd line support on service desk issues.
• Install, configure and maintain routers, switches, firewalls and related cabling.
• Provide SME advice on design decisions for safety, security and reliability.
• Create and maintain knowledge base articles and reports for reviews.
• Join a 24/7 on-call rota and support deployments at customer sites.

Skills

Radio Frequency knowledge

Military hardware support

ITIL familiarity

LAN/WAN/VLAN networks

Crypto devices knowledge

Hypervisor & Windows/Linux

Security classification handling

Education

Engineering degree (BSc/HND/HNC)

Full driving license

Job description

Roke in Woking is seeking a Field Service Engineer to deliver high-quality support to customers across the UK and beyond. You will coordinate with internal teams, customers and suppliers to ensure timely service delivery and strong customer satisfaction, supporting the deployment of networking, RF, and security infrastructure.

You will work from client sites, with UK-wide travel, must understand IT infrastructure, networks, RF, and have experience with the MoD.