Field Service Engineer - Defence Tech (On-site & Remote)

Copello Global; Woking; On-site; GBP 35,000 - 55,000; Full time

Job summary

Copello Global are supporting a leading defence technology organisation in the search for a Field Service Engineer to join their team. This role is based in Woking, with travel to customer sites across the UK and internationally, delivering hands-on technical support to critical systems.

You will provide on-site and remote support, install and maintain IT infrastructure, diagnose faults and work with customers and suppliers to ensure high-quality service in secure environments.

Qualifications

• Experience in electronic warfare or military communications environments.
• Experience supporting hardware, IT infrastructure and networks in secure/defence settings.
• Knowledge of Windows Server, virtualization platforms and network architecture.
• Strong problem-solving skills to diagnose and resolve technical issues.
• Experience working in regulated or high-security environments.
• Full UK driving licence and willingness to travel.

Responsibilities

• Deliver on-site and remote support, including maintenance, updates, fault resolution and system optimisation.
• Support customer activities such as training, testing, demonstrations and operational exercises.
• Provide 1st/2nd line technical support and participate in an on-call rota.
• Install, configure and maintain IT infrastructure, including servers, networks and virtual environments.
• Carry out fault diagnosis, root cause analysis and repair activities on complex systems.
• Work closely with internal teams, customers and suppliers to ensure effective service delivery.

Skills

Electronic warfare knowledge

Defence / secure environments

Windows Server

Virtualisation platforms

Network architecture

Troubleshooting / problem-solving

Driving licence & travel

Job description

Copello Global are supporting a leading defence technology organisation in the search for a Field Service Engineer to join their team. This role is based in Woking, with travel to customer sites across the UK and internationally, delivering hands-on technical support to critical systems.

You will provide on-site and remote support, install and maintain IT infrastructure, diagnose faults and work with customers and suppliers to ensure high-quality service in secure environments.