Field Service Engineer - Midlands: Nurse Call & Access

Chubb Fire & Security Group; Wolverhampton, Walsall, Dudley; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

On Call

Monthly Bonus

Company Vehicle

Cycle to Work Scheme

Company Pension Scheme

Life Assurance

Employee Scholarship Scheme

Benefits Platform

Job summary

Chubb Fire & Security is seeking a Field Service Engineer to join our Community Care Team, covering the Midlands 02 area, with a focus around Wolverhampton, Walsall and Dudley. You will maintain Warden/Nurse Call, Access Control and Intercom systems for our care-focused clients and carry out on-site servicing with a compassionate approach.

We value experience in service engineering and a strong customer service ethos.

Qualifications

• Good basic education and ideally a relevant qualification in the electrical /electronic industry.
• Demonstrable knowledge through assessment if no formal qualification.
• Good IT skills and computer literacy.
• Strong customer service experience, ideally in community care.

Responsibilities

• Carry out Corrective and Preventative Maintenance on Warden / Nurse Call, Access Control and Intercom systems.
• Ensure documentation aligns with system specifications and is reported to supervisors.
• Provide small works engineering functions from survey through installation to commissioning and handover.
• Participate in an out of hours callout rota (typically 1 in 8).

Skills

Electrical knowledge

Nurse Call/Access Control

Customer service

Driving licence

IT skills

Field service experience

Education

Electrical/electronic industry qualification

Tools

Nurse Call Systems

Access Control Systems

Intercom Systems

Job description

Chubb Fire & Security is seeking a Field Service Engineer to join our Community Care Team, covering the Midlands 02 area, with a focus around Wolverhampton, Walsall and Dudley. You will maintain Warden/Nurse Call, Access Control and Intercom systems for our care-focused clients and carry out on-site servicing with a compassionate approach.

We value experience in service engineering and a strong customer service ethos.