Field Service Engineer Coleshill Chubb Operations

Chubb Fire & Security Group; Wolverhampton, Walsall, Dudley; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

On Call

Monthly Bonus

Company Vehicle

Cycle to Work Scheme

Company Pension Scheme

Life Assurance

Employee Scholarship Scheme

Benefits Platform

Job summary

Chubb Fire & Security is seeking a Field Service Engineer to join our Community Care Team, covering the Midlands 02 area, with a focus around Wolverhampton, Walsall and Dudley. You will maintain Warden/Nurse Call, Access Control and Intercom systems for our care-focused clients and carry out on-site servicing with a compassionate approach.

We value experience in service engineering and a strong customer service ethos.

Qualifications

• Good basic education and ideally a relevant qualification in the electrical /electronic industry.
• Demonstrable knowledge through assessment if no formal qualification.
• Good IT skills and computer literacy.
• Strong customer service experience, ideally in community care.

Responsibilities

• Carry out Corrective and Preventative Maintenance on Warden / Nurse Call, Access Control and Intercom systems.
• Ensure documentation aligns with system specifications and is reported to supervisors.
• Provide small works engineering functions from survey through installation to commissioning and handover.
• Participate in an out of hours callout rota (typically 1 in 8).

Skills

Electrical knowledge

Nurse Call/Access Control

Customer service

Driving licence

IT skills

Field service experience

Education

Electrical/electronic industry qualification

Tools

Nurse Call Systems

Access Control Systems

Intercom Systems

Job description

Here at Chubb Fire & Security, we are looking to add a Field Service Engineer to our Chubb Community Care Team, covering the Midlands 02 area .

This a fantastic opportunity to join a 'People First' company for an experienced Warden/Nurse Call engineer, ideally based around Wolverhampton/Walsall/Dudley or within a easy commute

As well as the Service Engineering experience, we are also looking for a candidate with the ability to show compassion and empathy, due to the nature of the sites you will visit within our Community Care clients.

About Us, Our Culture & What We Can Offer You

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years.Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Competitive salary based on experience. Plus monthly bonus and on call

• On Call
• Monthly Bonus
• Company Vehicle
• Cycle to Work Scheme
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll be Doing as a Field Service Engineer

• Carry out Corrective and Preventative Maintenance on Warden / Nurse Call, Access Control and Intercom systems in accordance with relevant company procedures, engineer instructions and specific system requirements.
• Ensure that if installed system differs from the specification that the relevant documentation is complete and brought to the Supervisor / Management attention.
• To provide small works engineering functions from initial survey, through installation to commissioning and customer handover
• To participate in an out of hours callout rota (typically 1 in 8)

What We Would Like You To Bring

• Good basic education and ideally a relevant qualification in the electrical /electronic industry.
• Alternatively able to demonstrate an in depth knowledge through assessment.
• Good standard of IT skills. (Computer Literate).
• High level of Customer Service experience – ideally in the Community Care field
• Full UK Driving Licence.
• Sound technical knowledge in the following disciplines: Warden / Nurse Call, access control, Intercom systems.
• Field Service Experience
• Based or able to easily commute to the Central Midlands area
• Compassion and empathy and to be comfortable in the Care environment and their clients

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.