Compassionate Field Service Engineer – Nurse Call Midlands

0804 Chubb Fire & Security Ltd; Wolverhampton, Walsall, Dudley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

On Call Monthly Bonus

Company Vehicle

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Company Pension Scheme

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

Central Benefits Platform discounts

Health & Wellbeing Resources

Bravo Awards

Job summary

Chubb Fire & Security is seeking a Field Service Engineer to join the Community Care Team, covering the Midlands 02 area. Ideally based near Wolverhampton/Walsall/Dudley, with the ability to travel to care sites requiring compassionate service.

The role involves maintenance of Warden/Nurse Call, access control and intercom systems, plus on-call duties. You will join a People First culture with a competitive salary based on experience, plus monthly bonus, 25 days holiday and a company vehicle

Qualifications

• Requires good basic education and ideally an electrical/electronic qualification.
• High level of customer service experience, preferably in care environments.
• Computer literate with good IT skills.
• Full UK driving licence is required.
• Knowledge of Warden/Nurse Call, access control and intercom systems.
• Field service experience or ability to commute to Midlands area.

Responsibilities

• Carry out corrective and preventative maintenance on Warden/Nurse Call, access control and intercom systems.
• Ensure documentation matches installed systems and report discrepancies.
• Provide small works from survey through installation to customer handover.
• Participate in an out of hours callout rota (typical 1 in 8).

Skills

Customer service experience

IT skills

Driving licence

Nurse Call systems knowledge

Field service experience/commute

Compassion and empathy

Education

Electrical / electronic industry qualification

Job description

Chubb Fire & Security is seeking a Field Service Engineer to join the Community Care Team, covering the Midlands 02 area. Ideally based near Wolverhampton/Walsall/Dudley, with the ability to travel to care sites requiring compassionate service.

The role involves maintenance of Warden/Nurse Call, access control and intercom systems, plus on-call duties. You will join a People First culture with a competitive salary based on experience, plus monthly bonus, 25 days holiday and a company vehicle