Field Service Engineer - King's Lynn

TN United Kingdom; Peterborough; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established industry player is seeking dedicated Field Service Engineers to join their team in Peterborough. This role offers a competitive salary, a supportive training program, and a 4-day work week, allowing for a healthy work-life balance. As a Field Service Engineer, you will tackle diverse challenges daily, from installations to fault diagnosis, while delivering exceptional customer service. The company prides itself on its commitment to diversity and inclusion, ensuring every employee feels valued. If you're ready to embark on an exciting journey with a leading broadband network, this opportunity is perfect for you.

Benefits

Company Van

25 Days Annual Leave

Matched Pension Contributions

Wellbeing Benefits

Life Insurance

Healthcare Plans

Support for Family Needs

Qualifications

• Motivated, customer-focused individuals with no prior experience required.
• Ability to build strong customer relationships and work outdoors.

Responsibilities

• Be the expert in installations and fault fixing.
• Diagnose technical issues and determine solutions.
• Document processes and collaborate with the technical team.

Skills

Customer Service

Problem Solving

Physical Fitness

Driving License

Job description

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Field Service Engineer - King's Lynn, Peterborough

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Client:

Virgin Media O2

Location:

Peterborough, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

424bbbd00f6d

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Salary: £29,000 - £36,200 per year

Postcode Requirement: You must live in one of the following postcodes: PE30 1, PE30 2, PE30 3, PE30 4, PE30 5, PE32 1, PE32 2, PE33 0, PE33 9, PE34 3, PE34 4, PE37 7, PE37 8, PE38 0, PE38 9.

Join our team of Field Service Engineers (known internally as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.

We’re looking for motivated, customer-focused individuals. No prior experience required; we will train you and provide a mentor to support your success! After training, enjoy a better work-life balance with our 4-day work week, totaling 37.5 hours (Monday – Saturday) with a mix of 7.5 and 10-hour shifts.

Every day presents new challenges and learning opportunities.

• Be the expert in installations, fault fixing, and delivering excellent customer service
• Diagnose errors and technical issues, and determine solutions
• Document processes following company standards
• Collaborate with the technical team and share information

About us: Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and one of the country's largest companies. We celebrate diversity and high performance, offering more choice and value to UK consumers through our innovative, customer-centric approach. We are committed to equality, removing barriers, and fostering an inclusive environment.

Must haves:

• A UK manual driving license with no more than 8 points
• Physical fitness to climb telegraph poles and work at heights in all weather conditions

Additional qualities we seek:

• Comfort working outdoors at heights and in all weather
• Enjoy problem solving and providing suitable solutions
• Ability to build strong customer relationships
• Organized, customer-focused, motivated to assist others

Benefits include:

• Salary of £29,000 plus £2,500+ commission and a company van
• 25 days annual leave plus UK bank holidays, including your birthday
• Up to 10% matched pension contributions
• Option to buy or sell up to 5 days of leave
• Wellbeing benefits: Unmind App, BUPA medical coverage (upgrade options available), critical illness insurance
• Life insurance and healthcare plans
• Support for family needs: neonatal leave, maternity & paternity policies, carers leave