Field Service Engineer - King's Lynn

TN United Kingdom; King's Lynn; On-site; GBP 29,000 - 37,000; Full time

Job description

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Field Service Engineer - King's Lynn, King's Lynn

Client: Virgin Media O2

Location: King's Lynn, United Kingdom

Job Reference: 005450d38e6f

Job Views: 7

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Salary: £29,000 - £36,200 per year

For this position, you must live in one of the following postcodes: PE30 1, PE30 2, PE30 3, PE30 4, PE30 5, PE32 1, PE32 2, PE33 0, PE33 9, PE34 3, PE34 4, PE37 7, PE37 8, PE38 0, PE38 9.

Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.

We’re looking for motivated and customer-focused individuals. No prior experience is required; we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10-hour shifts.

No two days are the same, so you will always be learning and finding new challenges.

Responsibilities:

• Be the expert in installations, fixing faults and delivering great customer service
• Diagnose errors and technical problems and determine appropriate solutions
• Document processes and follow company standard procedures and protocols
• Collaborate with the technical team and share information across the organisation

The must haves:

• A UK Manual driving licence with no more than 8 points
• You need to be fit enough to climb telegraph poles; therefore, you will need to be comfortable working at heights and outside in all weather.

The other stuff we are looking for:

• Be comfortable working at heights and outside in all weathers
• Someone who enjoys problem solving and finding suitable solutions for customers
• An individual who can build great relationships with customers
• An organised individual with a customer-focus, who is motivated to help others

What's in it for you:

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters.

• A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
• 25 days of annual leave, including your birthday and all UK bank holidays
• A first-rate pension programme with up to 10% matching contributions
• The ability to buy and sell up to 5 days of leave to suit your individual needs
• Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
• Life insurance and a healthcare plan
• Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)