Field Service Engineer - Heavy Equipment (On-Site)

SMT GB; Leicester Forest East; Sur place; GBP 35 000 - 48 000; Plein temps

Résumé du poste

SMT GB in Leicester is seeking a Field Service Engineer to service, maintain and repair Volvo construction equipment at customer sites across the Leicester area. This field-based role requires hands-on technical work and a customer-focused approach to ensure first-class service.

You will diagnose faults with tools, keep reports and timesheets up to date, and identify opportunities for additional services. A relevant engineering qualification and a full UK driving licence are essential, with

Qualifications

• Experience diagnosing faults using diagnostic tools.
• Experience servicing, maintaining, and repairing heavy plant or construction equipment.
• Ability to read quotations and time guides, and identify additional work.],
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• You will be responsible for delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met.
• Service, maintain and repair Volvo construction and associated equipment.
• Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers.
• Work in line with quotations and time guides, identifying additional work where required.
• Complete all reports, job cards and timesheets accurately in real time.
• Identify opportunities to promote additional services and aftermarket solutions.

Responsabilités

• Service, maintain and repair Volvo construction and associated equipment.
• Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers.
• Work in line with quotations and time guides, identifying additional work where required.
• Complete all reports, job cards and timesheets accurately in real time.
• Identify opportunities to promote additional services and aftermarket solutions.

Connaissances

Strong diagnostic and problem-solving

Excellent communication

Driving licence & flexibility

Customer-focused

Formation

Engineering qualification (NVQ Level 3 / City & Guilds in Plant, HGV or similar)

Outils

Diagnostic tools

Description du poste

SMT GB in Leicester is seeking a Field Service Engineer to service, maintain and repair Volvo construction equipment at customer sites across the Leicester area. This field-based role requires hands-on technical work and a customer-focused approach to ensure first-class service.

You will diagnose faults with tools, keep reports and timesheets up to date, and identify opportunities for additional services. A relevant engineering qualification and a full UK driving licence are essential, with