Field Service Engineer - Grant Handling

GHL LIFTRUCKS LIMITED (GBR); Hinckley; On-site; GBP 32,000 - 46,000; Full time

Job summary

Monnoyeur is seeking a field service engineer to work across a busy area. You will diagnose faults, service machinery, and perform emergency repairs on customer and Grant Handling equipment.

The role requires independent on-site work with strong safety awareness and clear communication with customers and colleagues. You will join a team that values initiative, teamwork, and continuous improvement, while upholding our commitments to safety and customer service.

Qualifications

• Technical background in materials handling or a similar field.
• Experience in a similar field or role.
• Experience with mechanical, electrical, and hydraulic systems.
• Customer-focused mindset and proactive attitude.
• Ability to work independently on customer sites and prioritize safety.

Responsibilities

• Diagnose faults on machinery and equipment.
• Service and perform emergency repairs as required.
• Work on both customer and Grant Handling owned machines to keep them in full working order.
• Communicate effectively with customers and internal colleagues.
• Complete all relevant documentation accurately and on time.

Skills

Materials handling background

Electrical systems

Hydraulic systems

Mechanical systems

Customer focus

Independent on-site work

Job description

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.

Our values are: Entrepreneurship, Courage, Respect, Friendliness.

Job Description Summary

We are actively recruiting for a field service engineer to work within a busy area, you will report into your local service manager and will ideally have experience working with materials handling equipment or similar. You will be responsible for accurately diagnosing faults with machinery, servicing and emergency repairs. A typical day will consist of working on both customer and Grant Handling owned machines to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly.

Job Description Skills and Experience

• A technical background from within Materials Handling or similar
• Previous experience and qualifications from a similar role
• Experience working on mechanical, electrical and hydraulic systems
• Good attitude with the ability to stay motivated and productive
• A customer focused perspective and approach
• Work independently on sites in a safe manner taking into account both your own and other people’s safety.

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity.

Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.