Field Service Engineer - Impact Handling

APROLIS UK LIMITED (GBR); Broxburn; On-site; GBP 35,000 - 48,000; Full time

Job summary

Impact Handling is recruiting a Field Service Engineer – Materials Handling to diagnose faults, service equipment, and perform emergency repairs on customer and company machines. The role requires safe, on-site work and clear communication with customers and colleagues to ensure full operational performance.

You will operate in a busy area, reporting to the local service manager, with a focus on materials handling equipment and related systems.

Qualifications

• A technical background in Materials Handling or similar.
• Previous experience and qualifications in a similar role.
• Experience working on mechanical, electrical and hydraulic systems.
• Good attitude with the ability to stay motivated and productive.
• A customer-focused perspective and approach.
• Ability to work independently on sites in a safe manner, considering safety for self and others.

Responsibilities

• Diagnose faults with machinery and perform servicing and emergency repairs.
• Work on both customer and Impact Handling owned machines to ensure full working order.
• Communicate effectively with customers and internal colleagues; complete all required documentation.

Skills

Materials handling

Industrial electrical systems

Hydraulic systems

Mechanical systems

Customer focus

Independent on-site work

Job description

Values – Field Service Engineer - Materials Handling

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness

Job Description Summary Position – Field Service Engineer – Materials Handling

Impact Handling are actively recruiting for a field service engineer to work within a busy area, you will report into your local service manager and will ideally have experience working with materials handling equipment or similar. You will be responsible for accurately diagnosing faults with machinery, servicing and emergency repairs. A typical day will consist of working on both customer and Impact Handling owned machines to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly.

Job Description Skills and Experience – Field Service Engineer – Materials Handling

• A technical background from within Materials Handling or similar
• Previous experience and qualifications from a similar role
• Experience working on mechanical, electrical and hydraulic systems
• Good attitude with the ability to stay motivated and productive
• A customer focused perspective and approach
• Work independently on sites in a safe manner taking into account both your own and other people’s safety.

By joining Monnoyeur, you’ll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation.

Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.