Field Service Engineer — Forklift Maintenance & Onsite Repair

Acclaim Handling Limited; Knowsley; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Door to Door pay

Pension and life assurance

Overtime pay

Company events

Discount platform

Referral rewards

Job summary

Acclaim Handling Ltd in the UK is seeking an experienced forklift technician to service and repair LPG, diesel, and electric trucks on customer sites. You will quote repairs, liaise with the Service Manager, and help identify additional billable work while maintaining high safety and quality standards.

The role combines hands-on maintenance, thorough examinations when qualified, and clear administrative duties such as time entry and job reporting. A customer-focused mindset is essential.

Qualifications

• NVQ or equivalent in a field relevant to the work.
• Hands-on time in machine maintenance and familiar with nuts and bolts.
• Ability to keep customers happy and needs front and center.

Responsibilities

• Inspecting and quoting customers for repairs in liaison with the Service Manager.
• Servicing LPG, diesel and electric forklifts to a high standard and with preventative maintenance.
• Using a check sheet to ensure equipment is fully functional and compliant with legislation.
• Oil and filter changes as necessary.
• To carry out Thorough Examinations when qualified.
• Identify additional chargeable repairs to quote the customer.
• Overhaul forklifts onsite (partial or full strip-down).
• Battery maintenance: test voltages and gravities; complete surveys and reports as required.
• Administration: time entry, job reporting, parts requests, sign-off using a tablet; liaising with Service Manager and Parts Controller.
• Other reasonable duties related to the role.

Skills

NVQ in relevant field

Hands-on machine maintenance

Customer service oriented

Job description

Acclaim Handling Ltd in the UK is seeking an experienced forklift technician to service and repair LPG, diesel, and electric trucks on customer sites. You will quote repairs, liaise with the Service Manager, and help identify additional billable work while maintaining high safety and quality standards.

The role combines hands-on maintenance, thorough examinations when qualified, and clear administrative duties such as time entry and job reporting. A customer-focused mindset is essential.