Field Service Engineer: Forklift & Equipment, Company Van

Bennie Group; Croydon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company van and fuel card

Referral bonus £1000

Overtime paid at x1.5

Development opportunities

PPE and workwear

Social events

Job summary

Radnes, part of Bennie Group, is seeking a Field Service Engineer to inspect, service and repair materials handling equipment at customer sites across the UK, delivering safe, high-quality technical support and strong customer relationships. You will perform planned servicing, fault diagnosis, part replacement and accurate reporting while following quality, safety and site procedures.

A full UK driving licence and relevant engineering qualifications are required; a company van and benefits are

Qualifications

• Relevant engineering experience or qualification (NVQ, City & Guilds or equivalent).
• Strong mechanical aptitude with safety-focused problem solving.
• Excellent numeracy and literacy; accurate reporting.
• Excellent communication with customers and colleagues.
• Able to work independently in the field and manage priorities.

Responsibilities

• Carry out planned servicing, preventative maintenance and diagnostics on forklifts and equipment at customer sites.
• Diagnose mechanical, hydraulic and electrical faults and identify repair solutions.
• Repair or replace faulty parts safely and efficiently to defined standards.
• Submit accurate job reports, service records and compliance paperwork on time.
• Coordinate with Service Co-ordinator and Service Manager for planned work and priorities.
• Maintain positive customer relationships and deliver reliable service.
• Follow site procedures including health, safety and environmental requirements.
• Develop technical knowledge through training and manufacturer guidance.

Skills

Mechanical aptitude

Diagnostics

Communication skills

Report writing

Independent working

Flexible / reliable

Education

NVQ / City & Guilds or equivalent

Tools

Tablets

Protean service management software

Job description

Radnes, part of Bennie Group, is seeking a Field Service Engineer to inspect, service and repair materials handling equipment at customer sites across the UK, delivering safe, high-quality technical support and strong customer relationships. You will perform planned servicing, fault diagnosis, part replacement and accurate reporting while following quality, safety and site procedures.

A full UK driving licence and relevant engineering qualifications are required; a company van and benefits are