Field Service Engineer - Endoscopy

Getinge; East Midlands; On-site; GBP 32,000 - 46,000; Full time

Job summary

Getinge is seeking a Field Based Service Engineer to service and test a range of Getinge medical devices across the Essex/South East region. You will maintain strong customer relationships, perform routine servicing and calibration, and report faults and non-conformances promptly.

In this role you’ll travel to customer sites, work to the highest quality and safety standards, and provide clear documentation and technical reports to the Service Department.

Qualifications

• Good general IT knowledge.
• Previous knowledge and experience of service/testing medical devices to the appropriate standards.
• Previous experience in a maintenance environment, ideally within a medical, pharmaceutical or other process industry.
• Self-motivated and capable of working independently.
• Flexible and able to adapt under pressure in a dynamic environment.
• Genuine interest in people and ability to deal with customers in a friendly manner.

Responsibilities

• Carry out routine servicing of Getinge equipment.
• Carry out routine testing of equipment to the standards stated in client contracts.
• Perform electrical and mechanical fault finding and calibration.
• Maintain stock levels of spare parts and ensure proper documentation.

Skills

General IT knowledge

Job description

Select how often (in days) to receive an alert:

Date: Aug 21, 2026

Location: Derby, GB

Remote Work: Field

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Location - Field based role based in Essex, covering South East

Job Purpose:

To effectively carry out routine service and testing on a range of Getinge products, establish and maintain good customer relations by demonstrating a professional approach to work.

Key duties and responsibilities:

• To cultivate a positive rapport with the customer, demonstrating first class interpersonal skills in a courteous and professional manner at all times.
• To carry out routine servicing of Getinge equipment.
• To carry out routine testing of Getinge equipment to the relevant standards as stated in terms and conditions of the client’s contract.
• To carry out electrical/mechanical fault finding of equipment.
• To carry out calibration of equipment, where necessary.
• To maintain adequate stock levels of spare parts within guidelines.
• To produce quality documentation for submission to the customer via approved systems.
• To maintain regular communication with the internal Service Department.
• To ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition. To report all faulty equipment or equipment out of calibration to Service Supervisor.
• To ensure that correct returns and non-conformance report procedures are followed.
• To organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to.
• To ensure safe and tidy working including use of protective footwear, work wear and hard hats were required for local site working.
• To problem solve, combining initiative with a practical and logical approach to all aspects of the position.
• To provide sales leads to Service/Sales Manager.
• To assist with the movement of equipment between customer sites and our support locations.
• To produce written reports, as and when required/requested.
• To submit accurately completed expense claim forms, with supportive documentation, on time.
• To maintain telephone contact with the office on a regular basis and with line supervisor.
• To assist the team members as and when required/requested.
• To undertake any other duties as and when required.

Quality System Duties and Responsibilities:

• To observe the company rules for employees.
• To read and comply with current relevant legislative documentation.
• To observe the company policy on Health & Safety at Work.
• To observe the company policy and procedures on Quality Management Systems.
• To co-operate readily, politely and amicably with other company personnel.

Qualifications:

• Good general IT knowledge.

Knowledge/experience:

• Previous knowledge and experience of service/testing medical devices to the appropriate standards.
• Previous experience in a maintenance environment, ideally within a medical, pharmaceutical or other process industry.
• Self-motivated.
• Flexible and able to adapt under pressure in a dynamic and changing environment.
• Genuine interest in people and be able to deal with customers in a friendly manner.

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.