Field Service Engineer - Electro-Mechanical (UK/Europe)

SPT Labtech; Cambridge; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private medical insurance

Pension plan

Job summary

SPT Labtech is expanding its UK field service team and seeks a hands-on Field Service Engineer based in the UK, ideally near London, Cambridge or Oxford. You will perform on-site installations, preventive maintenance and repairs for automated liquid handling instruments, with travel across the UK and mainland Europe.

A strong customer focus and pro-active approach are essential. The role covers a dynamic and varied workload, requiring excellent communication, documentation, and collaboration

Qualifications

• Experience with electro-mechanical and automated systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent customer-facing and communication skills.
• Willingness to travel within UK/Europe, with overnight stays up to 60%.
• Requires valid passport and driving license.

Responsibilities

• Perform on-site installation, preventative maintenance and repair work.
• Prioritise and communicate effectively with customers to ensure satisfaction.
• Coordinate with Service/Scheduler and Field Applications Specialists.
• Complete all required documentation promptly and accurately.
• Notify product teams of any quality issues or recurring faults.
• Support Sales and other Field Service Engineers as needed.

Skills

Electro-mechanical

Troubleshooting

Customer-facing

Field service

Travel readiness

Education

Engineering Apprenticeship/HNC/HND in Electrical or Mechanical Engineering

Job description

SPT Labtech is expanding its UK field service team and seeks a hands-on Field Service Engineer based in the UK, ideally near London, Cambridge or Oxford. You will perform on-site installations, preventive maintenance and repairs for automated liquid handling instruments, with travel across the UK and mainland Europe.

A strong customer focus and pro-active approach are essential. The role covers a dynamic and varied workload, requiring excellent communication, documentation, and collaboration