Field Service Engineer: Dosing, Dispensing & Floorcare

3166 Diversey Limited

Plymouth

Remote

GBP 38,000 - 52,000

Full time

2 days ago

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Job summary

Diversey is seeking a Field Service Engineer to install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines at customer sites across the Southwest of England & Plymouth. You will drive to client locations, deliver high-quality service, and ensure first‑time fix rates while maintaining safe working practices.

The role requires strong technical ability, independence, and a commitment to service excellence.

Qualifications

Minimum 2 years’ experience in electrical or mechanical engineering.
Strong focus on quality, safety and service excellence.
Full UK Driving Licence (essential).

Responsibilities

Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines at customer sites.
Attend customer sites for breakdowns, planned maintenance and installation visits.
Deliver consistently high levels of customer service to internal and external stakeholders.
Monitor and maintain van stock levels to support a strong first‑time fix rate.
Minimise equipment downtime by using remote diagnosis and remote fix options where possible.
Plan daily work efficiently to maximise productivity and meet customer expectations.
Maintain PPE and ensure a safe working environment for yourself and customers at all times.
Keep Salesforce updated with job details, parts used, incomplete tasks and follow‑up requirements.
Communicate effectively with the Planning team regarding parts, scheduling and job status.
Participate fully in all training provided to maintain and develop technical skill levels.