Field Engineer Dosing & Dispensing

3166 Diversey Limited; Plymouth; Remote; GBP 38,000 - 52,000; Full time

Job summary

Diversey is seeking a Field Service Engineer to install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines at customer sites across the Southwest of England & Plymouth. You will drive to client locations, deliver high-quality service, and ensure first‑time fix rates while maintaining safe working practices.

The role requires strong technical ability, independence, and a commitment to service excellence.

Qualifications

• Minimum 2 years’ experience in electrical or mechanical engineering.
• Strong focus on quality, safety and service excellence.
• Full UK Driving Licence (essential).

Responsibilities

• Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines at customer sites.
• Attend customer sites for breakdowns, planned maintenance and installation visits.
• Deliver consistently high levels of customer service to internal and external stakeholders.
• Monitor and maintain van stock levels to support a strong first‑time fix rate.
• Minimise equipment downtime by using remote diagnosis and remote fix options where possible.
• Plan daily work efficiently to maximise productivity and meet customer expectations.
• Maintain PPE and ensure a safe working environment for yourself and customers at all times.
• Keep Salesforce updated with job details, parts used, incomplete tasks and follow‑up requirements.
• Communicate effectively with the Planning team regarding parts, scheduling and job status.
• Participate fully in all training provided to maintain and develop technical skill levels.

Skills

Electrical engineering

Mechanical engineering

Customer service

Driving licence

Salesforce

Tools

Salesforce

Job description

Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet. Location: Southwest of England & Plymouth Field Service Engineer – Dosing, Dispensing & Floorcare As a Field Service Engineer, you will install, maintain and repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service, maximise first‑time fix rates, and ensure customers receive a safe, efficient and professional experience every time. This is a field‑based role requiring strong technical ability, independence and a commitment to service excellence.

Key Responsibilities

• Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.
• Attend customer sites for breakdowns, planned maintenance and installation visits.
• Deliver consistently high levels of customer service to internal and external stakeholders.
• Monitor and maintain van stock levels to support a strong first‑time fix rate.
• Minimise equipment downtime by using remote diagnosis and remote fix options where possible.
• Plan daily work efficiently to maximise productivity and meet customer expectations.
• Maintain PPE and ensure a safe working environment for yourself and customers at all times.
• Keep Salesforce updated with job details, parts used, incomplete tasks and follow‑up requirements.
• Communicate effectively with the Planning team regarding parts, scheduling and job status.
• Participate fully in all training provided to maintain and develop technical skill levels.

Experience, Knowledge & Skills

Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.). Strong focus on quality, safety and service excellence. Ability to work independently and use your own initiative. Keen eye for detail and a methodical approach to problem‑solving. Confident communicator with customers and internal teams. Full UK Driving Licence (essential).

What Success Looks Like

High first‑time fix rate supported by strong van stock management. Safe, efficient and professional service delivery on every customer visit. Accurate and timely updates in Salesforce. Positive customer feedback and strong working relationships. Continuous improvement in technical capability through training and hands‑on experience.

At Diversey - Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development. So, if you are interested in working for a world‑class company and enjoy solving complex challenges, consider joining our team.

Diversey - Solenis is proud to be an Equal Opportunity Affidative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world‑class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis.

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state‑of‑the‑art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.