Field Services Engineer

Cleenol Group | Certified B Corp; Leeds; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

Cleenol Group is seeking a motivated Service Engineer for field-based work across North England and Scotland. You will install, service, and maintain our Automatic Dosing System (ADS) across various sites. Strong customer-facing skills and problem-solving abilities are essential.

Role involves training customers, ensuring safety compliance, and maintaining thorough service records. COSHH certification is required, with Emergency First Aid at Work desirable.

Qualifications

• COSHH certification required.
• Emergency First Aid at Work desirable.

Responsibilities

• Install concentrate dispensers and ADS equipment across customer sites.
• Independently install and commission Laundry ADS and Dishwashing ADS equipment.
• Service and maintain ADS equipment to ensure optimal performance.
• Diagnose faults and carry out repairs as required.
• Train customers on the correct use of dispensing systems and products.
• Maintain accurate service records and documentation.

Skills

Customer service

Installation

Maintenance

Fault-finding

Communication

Independent work

Education

COSHH Certification

Emergency First Aid at Work

Job description

Cleenol Group is a family-run, ISO-accredited innovator and manufacturer of professional cleaning and hygiene solutions, supplying organizations across the UK and worldwide.

As a certified B Corp, Cleenol is committed to using business as a force for good, integrating sustainability into both product development and daily operations.

With over 75 years of industry experience, the company is trusted by distributors, facilities managers, and professional cleaning contractors to deliver effective, safe, and sustainable solutions.

Cleenol’s extensive product range serves sectors such as janitorial, hospitality, healthcare, education, laundry specialists, and hotels, including its Evolution families of concentrated products designed to reduce plastic use and CO₂ emissions.

The company’s mission is to help build a cleaner, safer world by combining innovation, reliability, and environmental responsibility.

Location: Field Based – North England & ScotlandJob Type: Full-time, Permanent Salary: Competitive, dependent on experience

Join the Cleenol Team as a Service Engineer

Are you a hands-on engineer with excellent customer service skills and experience installing and maintaining dosing systems? We are looking for a motivated and reliable Service Engineer to join our growing technical team.

In this role, you will be responsible for the installation, servicing, maintenance and customer training of our Automatic Dosing System (ADS) equipment across a range of customer sites. This is an excellent opportunity for someone who enjoys working independently, solving technical problems, and building strong customer relationships.

Key Responsibilities

• Install concentrate dispensers and ancillary dispensing equipment.
• Independently install and commission:
• Laundry ADS equipment
• Dishwashing ADS equipment
• Service and maintain all ADS equipment to ensure optimal performance.
• Diagnose faults and carry out repairs as required.
• Train customers on the correct use and operation of dispensing systems and products.

Administration

• Maintain accurate service records and documentation.
• Complete service reports and paperwork in a timely manner.
• Ensure vehicle stock, tools, equipment and spare parts are maintained and replenished.
• Manage workloads effectively and communicate updates as required.

Health & Safety

• Adhere to company Health & Safety policies and procedures at all times.
• Work safely and responsibly, ensuring compliance with relevant regulations.
• Report all accidents, incidents and near misses promptly.
• Take responsibility for your own safety and the safety of others.

About You

We're looking for someone who combines strong technical ability with excellent customer service skills.

• Experience installing, servicing and maintaining:
• Ancillary dispensers
• Laundry ADS equipment
• Dishwashing ADS equipment
• Strong fault-finding and problem-solving skills.
• Ability to work independently and manage your own workload.
• Excellent communication and customer service skills.
• Good organisational and record-keeping skills.

Essential Qualifications

• COSHH (Control of Substances Hazardous to Health) Certification.

Desirable Qualifications

• Emergency First Aid at Work qualification.

Why Join Cleenol?

At Cleenol, we pride ourselves on delivering high-quality products and exceptional service to our customers. We are committed to creating a safe, supportive and respectful working environment where employees can develop their skills and make a real impact.

All Cleenol employees are expected to

• Treat colleagues and customers with respect.
• Follow health and safety procedures.
• Take responsibility for their own health and safety and that of others.

If you are a customer-focused engineer looking for your next challenge and have experience with dosing and dispensing systems, we'd love to hear from you.

Cleenol is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, or any other protected characteristic.