Field Engineer Dosing & Dispensing

Solenis LLC; Plymouth; On-site; GBP 30,000 - 42,000; Full time

Job summary

Diversey - Solenis is seeking a Field Service Engineer in the Southwest of England & Plymouth to install, maintain and repair dosing and TASKI floorcare equipment at customer sites. You will travel to customer sites, diagnose issues remotely when possible and ensure safe, efficient service with a focus on first-time fixes.

Ideal candidates have 2+ years in electrical or mechanical engineering, strong safety and quality ethos, and a full UK driving licence.

Qualifications

• Minimum 2 years’ experience in electrical or mechanical engineering.
• Strong emphasis on safety, quality and service excellence.
• Ability to work independently and take initiative.
• Keen eye for detail and methodical problem solving.
• Confident communicator with customers and internal teams.

Responsibilities

• Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines at customer sites.
• Attend customer sites for breakdowns, planned maintenance and installation visits.
• Deliver consistently high levels of customer service to internal and external stakeholders.
• Monitor and maintain van stock levels to support first-time fix rates.
• Keep Salesforce updated with job details, parts used and follow-up requirements.

Skills

Electrical or mechanical engineering

Safety focus

Independent worker

Detail oriented

Customer communication

Full UK Driving Licence

Job description

## Field Engineer Dosing & DispensingApplyremote type: Hybridlocations: United Kingdom (Remote)time type: Full timeposted on: Posted Todayjob requisition id: R0026537Diversey supports customers across a wide range of industries with innovative cleaning and hygiene technologies, including floor care machines, cleaning tools, and advanced chemical solutions for the Food & Beverage sector. As part of Solenis, we continue a century-long legacy of protecting what matters most: people, resources, and the planet.**Location: Southwest of England & Plymouth****Field Service Engineer – Dosing, Dispensing & Floorcare**As a Field Service Engineer, you will install, maintain and repair Diversey dosing and dispensing equipment as well as TASKI floorcare machines at customer sites. You will deliver exceptional technical service, maximise first‐time fix rates, and ensure customers receive a safe, efficient and professional experience every time. This is a field‐based role requiring strong technical ability, independence and a commitment to service excellence.**Key Responsibilities*** Install, maintain and repair dosing and dispensing equipment and TASKI floorcare machines for Diversey customers.* Attend customer sites for breakdowns, planned maintenance and installation visits.* Deliver consistently high levels of customer service to internal and external stakeholders.* Monitor and maintain van stock levels to support a strong first‐time fix rate.* Minimise equipment downtime by using remote diagnosis and remote fix options where possible.* Plan daily work efficiently to maximise productivity and meet customer expectations.* Maintain PPE and ensure a safe working environment for yourself and customers at all times.* Keep Salesforce updated with job details, parts used, incomplete tasks and follow‐up requirements.* Communicate effectively with the Planning team regarding parts, scheduling and job status.* Participate fully in all training provided to maintain and develop technical skill levels.**Experience, Knowledge & Skills*** Minimum 2 years’ experience in electrical or mechanical engineering (e.g., automotive, mobility equipment, forklifts, motorcycles, white goods, boilers, etc.).* Strong focus on quality, safety and service excellence.* Ability to work independently and use your own initiative.* Keen eye for detail and a methodical approach to problem‐solving.* Confident communicator with customers and internal teams.* Full UK Driving Licence (essential).**What Success Looks Like*** High first‐time fix rate supported by strong van stock management.* Safe, efficient and professional service delivery on every customer visit.* Accurate and timely updates in Salesforce.* Positive customer feedback and strong working relationships.* Continuous improvement in technical capability through training and hands‐on experience.At Diversey - Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team. Diversey - Solenis is proud to be an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and will not be discriminated against because of disability.