Field Service Engineer - Systems

0804 Chubb Fire & Security Ltd; Kempton Park; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Free Onsite Parking

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Company Pension Scheme

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

Central Benefits Platform discounts

Digital GP Health & Wellbeing

Job summary

Chubb Fire & Security Ltd is seeking a Service Engineer to join the team across Oxford, Swindon and Reading. You will service CCTV, Access Control, and Intruder systems as part of a field-based team, reporting to a regional Supervisor and Regional Manager.

A UK driving licence, IT skills, and field service experience are essential. Training will be provided, and the role offers a comprehensive benefits package, with salary up to £43K DoE plus on-call and overtime.

Qualifications

• Field Service Experience required or demonstrated.
• Good IT skills and ability to use computer systems.
• Customer service experience is essential for client-facing work.

Responsibilities

• Travel across defined geographical areas to service CCTV, Access Control and Intruder systems.
• Maintain and service multi-disciplined systems; participate in training programs.
• Demonstrate good technical knowledge in at least two disciplines (CCTV, Intruder, Access Control, Perimeter).
• Represent the company professionally and deliver high standards of service.

Skills

Field Service Experience

IT skills

Customer Service experience

Good communication skills

Education

Electrical/Electronic qualification

Job description

Service Engineer

We're keen to add a Service Engineer to our team here at Chubb, based across Oxford, Swindon and Reading, working on CCTV, Access Control and Intruder systems. Chubb Systems is firmly established as a market leader in the provision of sophisticated systems for the global market, providing totally Integrated Systems. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record. Among our portfolio of clients are prestigious organisations such as EDF Energy, National Grid, Sellafield Ltd, BT, the Ministry of Defense, NATO, government, and local authorities as well as prestigious private sector clients. If working for Chubb System sounds appealing, we currently have great opportunities to join the Chubb Systems Team working within our service division. We are looking for suitable candidates to fulfil Service Engineer roles within the following geographical areas:

Field Service Engineering Role

The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager. Candidates will be diverse and with training able to maintain and service multi-disciplined systems which may consist of one or multiple integrated systems consisting of: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PC's and other computer platforms. Some of which are unique and bespoke products.

Training: As we serve a distinct distinctive market with specific requirements, training will be provided through various means for the right candidate. This includes external and Internal formal courses, and mentoring. Though experience in any of the above disciplines is desirable and beneficial, with the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience, is required.

Candidate Requirements

• Good basic education and ideally a relevant qualification in the electrical/ Electronic industry.
• Alternatively able to demonstrate in depth knowledge through assessment.
• Field Service Experience.
• Good standard of IT skills. (Computer Literate).
• Good level of Customer Service experience.
• IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
• Full UK driving license
• Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.

Personal Qualities and Behaviors

Positive, self- motivated, proactive individual. Ability to work on own initiative & as part of a team. The ability to operate effectively under pressure in rapidly changing Environments. Good communication skills Well organized, reliable and disciplined. Be flexible, available for standby rota as & when required.

Salary & Benefits

Salary: Upto £43K (DoE) + Oncall + Overtime

Holiday: 25 days holiday, plus bank holidays

• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Digital GP Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Safety are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.

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