Field Service Engineer - (Central)

Kapal-Laut Jewelry; Banbury; On-site; GBP 37,000; Full time

Job summary

An established industry player in medical equipment is seeking a dedicated Field Service Engineer to join their growing team. This role involves servicing, repairing, and commissioning a diverse range of medical products at customer sites. The ideal candidate will possess strong electrical and mechanical fault-finding skills, along with a proactive approach to customer service. With comprehensive training provided, this position offers an exciting opportunity to make a significant impact in the healthcare sector. Join a committed team and be part of a company that values top-tier service and customer satisfaction.

Benefits

Company vehicle

Comprehensive company pension plan

33 days of annual leave

Extensive equipment training

Qualifications

• Strong electrical and mechanical fault-finding abilities required.
• Previous experience in a customer-facing field service engineer role is essential.

Responsibilities

• Perform scheduled servicing and repair of medical equipment at customer sites.
• Establish and maintain excellent relationships with clients.

Skills

Electrical fault-finding

Mechanical fault-finding

Customer service

Self-motivation

Task management

Education

Background in EBME

Tools

Medical equipment

Computer skills

Job description

Position: Field Service Engineer (Central)

Salary & Benefits

• Starting salary of £36,547 with an attractive monthly bonus scheme
• Company vehicle
• Comprehensive company pension plan
• 33 days of annual leave
• Extensive equipment training provided

Position Overview
Due to continued growth, Burtons Medical Equipment is seeking a dedicated Field Service Engineer to join our expanding team. As a Field Service Engineer, you will be responsible for the service, repair, and commissioning of our diverse range of medical products at customer sites within your assigned area. As this is a field-based position, applicants located within the designated area are essential.

You will be expected to maintain a high standard of customer service, building strong, lasting relationships with clients and ensuring their needs are met.

About Us
Burtons Medical Equipment is a leading provider of medical equipment within the Animal Healthcare and Human Healthcare Dental sectors. With over 40 years of experience, we manufacture, supply, and service a wide variety of products across the UK & Ireland and internationally.

Our team of 180 employees is committed to delivering top-tier aftercare services. This includes a team of Regional Field Service Operation Managers, Technical Support Specialists, Field Service Engineers, and In-House Service & Repair Technicians, all dedicated to ensuring our customers receive the best possible support.

Your Role As A Field Service Engineer Will Include

• Perform scheduled servicing, repair, and commissioning of medical equipment at customer sites
• Manage your own workload efficiently, ensuring all tasks are completed within deadlines
• Establish and maintain excellent relationships with clients, ensuring high-quality customer service

The Successful Field Service Engineer Will Have

• Strong electrical and mechanical fault-finding abilities
• Previous experience in a customer-facing field service engineer role
• Experience with medical equipment is a plus, though full product training will be provided
• Background in EBME (Electrical and Biomedical Engineering) is advantageous
• Self-motivated, with a proactive and productive approach
• Ability to manage tasks independently
• Competent in using computers
• Valid full UK driving license