Field Service Engineer - Biggleswade

Liebherr Great Britain; Biggleswade; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Industry-leading manufacturer

Secure and progressive work

Competitive salary and benefits

Training and personal development

Job summary

Liebherr-Great Britain Ltd. is seeking a Field Service Engineer based in Biggleswade to service and repair earthmoving equipment at customer premises or on-site.

The role emphasizes adherence to manufacturer guidelines, timely repairs and maintaining a high standard of safety and workmanship. The successful candidate will have completed a recognised apprenticeship to NVQ level 3 or equivalent, with prior field service experience, strong communication skills, and a flexible approach to work.

Qualifications

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Experience in a similar field service role preferred.
• Ability to work collaboratively within a team and communicate effectively at all levels.

Responsibilities

• Carrying out servicing, inspection and repair of earthmoving machinery at customer premises, on site or at depot.
• Diagnosing faults and taking appropriate action.
• Ensuring warranty parts are cleaned and returned on time with correct packing and labelling.
• Maintaining service documentation and complying with manufacturer guidelines.
• Escalating issues where necessary and coordinating with depot support teams.

Skills

NVQ level 3

Field service experience

Team player

Good communicator

Flexible

Education

NVQ level 3 in related industry

Job description

Field Service Engineer - BiggleswadeBiggleswade

A vacancy has arisen within our Earth Moving After Sales department in Biggleswade for a Field Service Engineer.

The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

• Carrying out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Diagnosing specific fault issues and action appropriately.
• Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Ensuring all service information is read, understood and filed.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalating the appropriate action in relation to broken or damaged company equipment.
• Developing an effective working relationship with the support team at the depot and can support others where required.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
• Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.

Your Profile

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
• Able to demonstrate previous experience in a similar role and / or industry
• Team player
• Good communicator at all levels
• Flexible approach to work

What we offer

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom

One Passion. Many Opportunities.

Job ID 82608 Division Liebherr International Company Liebherr-Great Britain Ltd. Area of employment Engineering Country United Kingdom Entry level Professionals Type of contract full time

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