Field Service Engineer / Assistive Technology / Domestic Healthcare

Bon Associates Limited; Slough; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading assistive healthcare products company is seeking a Field Service Engineer based in Slough. The role involves maintaining and installing assistive toilets and bathing solutions for elderly and disabled clients. Candidates must have plumbing knowledge and excellent customer service skills. The position offers a competitive salary up to £35k plus benefits, including a fully expensed vehicle and daily lunch allowance.

Benefits

Daily lunch allowance

Fully expensed vehicle

Excellent corporate benefits

Qualifications

• Experience as a Field Service Engineer or similar.
• Strong customer service skills with a professional appearance.
• Willingness to travel within the coverage area.

Responsibilities

• Maintain, install, and service assistive toileting and bathing solutions.
• Provide customer service in sensitive environments.
• Manage service visits in specified areas.

Skills

Customer service skills

Plumbing knowledge

Independent working

Job description

Overview

Field Service Engineer / Assistive Toileting, Bathing, Showering solutions / Wet Rooms. Location: Slough, Heathrow, M4 Corridor into West London. Salary: Up to £35k basic salary DOE + (PRP) profit related pay + fully expensed vehicle + daily lunch allowance + excellent corporate benefits.

Our client is a market leader in providing quality, innovative assistive healthcare products which create a better and more dignified life for people with disabilities and in turn a better working environment for those who help and assist them. They manufacture toileting, bathing and showering solutions developed specifically for disabled people and provide advice, installation, commissioning and service and maintenance. Due to planned expansion, they are looking for an experienced Field Service Engineer to maintain these facilities which are mainly installed in domestic premises for either elderly or disabled clients.

You are ideally based in or around the Slough or near the West of London (Ealing, Richmond, Twickenham, Kingston upon Thames etc.) with access to the M4 Corridor in order to cover this and the nearby surrounding areas. It would be useful for the candidate to have direct industry experience of adaptive toilets, bathing and showers. However, if you are a competent Field Service Engineer / Field Maintenance Engineer with sound knowledge of Plumbing or have a Plumbing background, this role would equally suit. Excellent customer service skills, being clean & tidy and having an impeccable sympathetic manner, given the emotive environment, are an absolute must. If you want to be part of this fantastic company and feel you have the attributes to forward your career with a market leading, ethical and quality focused organisation then please forward your CV for the attention of Yoen van Velzen.

Responsibilities

• Maintain, install, commission and service assistive toileting, bathing and showering solutions installed in domestic premises for elderly or disabled clients.
• Provide high-quality customer service in a sensitive, empathetic manner within emotive environments.
• Manage service and maintenance visits across Slough, Heathrow and M4 Corridor / West London areas.
• Collaborate with clients and care professionals to assess needs and ensure compliant, safe operation of equipment.

Qualifications

• Experience as a Field Service Engineer or Field Maintenance Engineer with knowledge of Plumbing; direct industry experience with adaptive toilets, bathing and showers is desirable.
• Strong customer service skills, professional appearance, and ability to work independently with a proactive approach.
• Willingness to travel across the specified coverage area and manage flexible scheduling.

Benefits

Salary up to £35k basic (DOE) plus PRP, fully expensed vehicle, daily lunch allowance and excellent corporate benefits.