Field Service Engineer 1

Atlas Copco; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Technical training

Career progression

Pension scheme

Job summary

Atlas Copco in the United Kingdom is seeking a Field Service Engineer based in Birmingham to install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment. Represent Atlas Copco on-site with a customer-first approach while logging service activity and maintaining up-to-date records.

This role involves diagnosing faults, delivering repairs with safety and efficiency, participating in on-call support, and attending live training.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident using standard IT applications and new digital tools for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving and a strong safety mindset in a fast-moving environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
• Diagnose technical faults and deliver expert repairs with safety and efficiency.
• Log service activity and maintain up-to-date records using digital tools.
• Participate in on-call schedule and support urgent service needs when required.
• Attend live training and team sessions to keep knowledge and skills sharp.

Skills

Hands-on experience

Mechanical or electrical quals

IT proficiency

UK driving licence

Safety mindset

Customer-focused communication

Job description

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Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the North- West UK

Your day to day:

• RepresentAtlas Copco on-site with professionalism and a customer-first approach
• Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment
• Diagnosetechnical faults and delivering expert repairs with safety and efficiency
• Usedigital tools to log service activity, maintain up-to-date records, and report on performance
• Participatein our on-call schedule and supporting urgent service needs when required
• Attendlive training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identifying opportunities for continuous improvement or added value
• Contributeto a culture of collaboration, safety, and innovation across the wider service team

Your Skills and experience

Key qualifications and attributes include:

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided, safety always comes first
• Industry-leading training and development through our UK training facilities and technical support teams
• Regular team "Toolbox" meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long-term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act - we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Contact information

Hiring Manager: Paul McNally

Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.