Field Service Engineer 1

Atlas Copco Holding GmbH; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Private medical insurance

Training & development

Job summary

Atlas Copco in the UK is seeking a Field Service Engineer to provide expert repair services for our technology solutions, focusing on customer satisfaction and safety. The role is based in the North-West UK, with on-site visits to install, service, and troubleshoot equipment.

You will log service activity digitally, join on-call rotations, attend training, and act as a brand ambassador while contributing to continuous improvement and a collaborative, safety‑driven culture.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering roles.
• Relevant mechanical or electrical qualifications or equivalent experience.
• Proficient with standard IT applications and digital service tools.
• Valid UK driving licence with a clean record (0–3 points).
• Strong safety mindset and proactive problem solving.
• Excellent communication and customer-focused approach.

Responsibilities

• Represent Atlas Copco on-site with professionalism.
• Install, service, and troubleshoot air compressors, dryers, gas generators.
• Diagnose faults and deliver expert repairs safely and efficiently.
• Log service activity using digital tools and report on performance.
• Participate in on-call schedule and urgent service support.
• Attend live training and team sessions to sharpen skills.
• Act as brand ambassador and identify opportunities for improvement.
• Contribute to a culture of collaboration, safety, and innovation.

Skills

Troubleshooting

Customer-focused

Safety mindset

Communication skills

Problem-solving

Adaptability

Driving licence

Education

Mechanical or Electrical qualifications

Tools

Service management software

Digital tools

Job description

Your mission as the Field Service Engineer

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the North- West UK

Your day to day

• RepresentAtlas Copco on-site with professionalism and a customer-first approach
• Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment
• Diagnosetechnical faults and delivering expert repairs with safety and efficiency
• Usedigital tools to log service activity, maintain up-to-date records, and report on performance
• Participatein our on-call schedule and supporting urgent service needs when required
• Attendlive training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identifying opportunities for continuous improvement or added value
• Contributeto a culture of collaboration, safety, and innovation across the wider service team

Your Skills and experience

Key qualifications and attributes include:

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided, safety always comes first
• Industry-leading training and development through our UK training facilities and technical support teams
• Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.