Field Service Engineer

Atlas Copco; Manchester; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Uniform provided

Tools provided

Laptop and mobile phone

PPE provided

Industry-leading training

Pension scheme

Private medical insurance

Career progression

Job summary

Atlas Copco is seeking a Field Service Engineer to deliver on-site repair and maintenance for our industrial equipment across the North-West UK. You will install, service, and troubleshoot air compressors, dryers, and gas generators while upholding safety and customer satisfaction.

You will log service activity digitally, participate in on-call shifts, and attend ongoing training. A professional, customer-focused communicator with a valid UK driving licence is essential.

Qualifications

• Hands-on experience in industrial/mechanical/electrical roles with maintenance.
• Mechanical or electrical qualifications or equivalent practical experience.
• Strong IT skills and ability to use service-management tools.

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
• Diagnose faults and deliver expert repairs safely and efficiently.
• Log service activity and report on performance using digital tools.
• Participate in on-call schedule for urgent service needs.
• Attend live training and team sessions to keep knowledge up to date.
• Act as a brand ambassador and identify opportunities for improvement.
• Contribute to collaboration, safety, and innovation across the service team.

Skills

Hands-on experience

Mechanical background

Electrical background

IT literacy

UK driving licence

Safety mindset

Customer communication

Problem solving

Education

Mechanical or electrical qualifications

Job description

Your role

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the North- West UK

Your Day To Day

• Represent Atlas Copco on-site with professionalism and a customer-first approach
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment
• Diagnose technical faults and delivering expert repairs with safety and efficiency
• Use digital tools to log service activity, maintain up-to-date records, and report on performance
• Participate in our on-call schedule and supporting urgent service needs when required
• Attend live training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identifying opportunities for continuous improvement or added value
• Contribute to a culture of collaboration, safety, and innovation across the wider service team

Your Skills And Experience

Key qualifications and attributes include:

• Hands-on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance.
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency.
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management.
• Possession of a valid UK driving licence with a good driving record (no more than 3 points).
• Demonstrated adaptability, proactive problem-solving skills, and a strong safety mindset in a fast-moving work environment.
• Excellent communication skills with a customer-oriented approach and enthusiasm for resolving technical challenges.

Your Compensation And Benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided, safety always comes first
• Industry-leading training and development through our UK training facilities and technical support teams
• Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long-term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act - we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Contact information

Talent Acquisition: Anna Karlsson

Hiring Manager: Paul McNally

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.