Field Service Engineer

Altera Recruitment Group Ltd; Thatcham; On-site; GBP 28,000 - 38,000; Full time

Job summary

Altera Recruitment Group is seeking a Field Service Engineer to support customers across the Midlands, South Wales and the South Coast. Based from Maidenhead, the role involves regular travel and maintaining equipment to ensure reliability.

The successful candidate will work independently on the road, build strong customer relationships and represent the business professionally while adhering to safety practices and site rules.

Qualifications

• Experience in field service, maintenance or engineering roles.
• Practical mechanical/electrical knowledge desirable; training provided.
• Strong problem solving and the ability to work independently.
• Reliable, organised, detail oriented and keen to learn.
• Full UK driving licence and willingness to travel UK-wide.

Responsibilities

• Carry out planned servicing, routine maintenance, basic fault finding and minor repairs at customer sites.
• Complete service records and documentation accurately, reporting faults promptly.
• Follow customer site rules, health and safety procedures and working practices.
• Provide a professional and courteous service on customer premises.
• Support collections, deliveries and other practical duties as required.

Skills

Field service

Maintenance

Engineering

Customer facing

Problem solving

Job description

Field Service Engineer

Altera Recruitment Group is supporting an innovative engineering business in the appointment of a Field Service Engineer to support customers across the Midlands, South Wales and the South Coast.

The business helps customers move away from traditional solvent and chemical cleaning processes towards safer and more sustainable alternatives.

The Field Service Engineer will play an important role in keeping equipment operating reliably while providing a professional service and building strong relationships with customers.

Based from the company's Head Office in Maidenhead, the role involves regular travel, predominantly across Birmingham, the wider Midlands, South Wales and the South Coast, particularly Dorset. The successful candidate will need to be comfortable working independently on the road and responding to changing customer requirements.

Key Responsibilities of the Field Service Engineer

• Carry out planned servicing, routine maintenance, basic fault finding and minor repairs at customer sites.
• Complete service records, paperwork and job documentation accurately, reporting equipment faults and repair requirements promptly.
• Follow customer site rules, health and safety procedures and company working practices at all times.
• Provide a professional and courteous service while representing the business on customer premises.
• Support collections, deliveries, equipment preparation and other practical duties when required.

Candidate Requirements

• Previous experience in field service, maintenance, engineering, facilities, manufacturing or another practical customer facing role would be beneficial.
• Practical mechanical, electrical or basic engineering knowledge is desirable, although full training will be provided.
• Strong problem solving skills with the ability to work independently and use good judgement.
• Reliable, organised and hardworking, with excellent attention to detail and a willingness to learn.
• Full UK driving licence and willingness to undertake regular UK wide travel.

What's on Offer

• Permanent, full time position.
• 40 hour working week.
• Opportunity to join an innovative engineering business focused on sustainable industrial technology.
• Full training provided to develop your technical and field service skills.
• Varied customer facing role with regular travel across the Midlands, South Wales and South Coast.