Field Service Engineer

Packaged Water Solutions; England; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Pension

Annual leave

Training & development

Career progression

Autonomy

Job summary

Packaged Water Solutions is seeking a capable Servicing Engineer to maintain, diagnose and repair packaged water systems at customer sites. This is a practical field role requiring problem-solving and independent work, with a focus on delivering professional service.

The role involves planned servicing, fault diagnosis, and repairs on pumps, valves, filters and UV equipment across customer sites in the UK. A full UK driving licence and willingness to travel are essential.

Qualifications

• Practical experience in plumbing, pump servicing, pipefitting or mechanical maintenance in field service environments.
• Ability to read drawings, schematics and equipment manuals; strong fault-finding skills.
• Commitment to safety, documentation, and working independently at customer sites.

Responsibilities

• Plan and complete scheduled servicing and preventive maintenance visits at customer sites.
• Diagnose mechanical and system faults, identify root causes and carry out effective repairs.
• Service pumps, valves, filters, UV equipment, vessels, gauges, controls and associated pipework.
• Replace worn components and undertake minor pipework modifications using appropriate materials.
• Support installation, testing and commissioning of new or modified packaged water systems.
• Carry out pressure, leak, flow and functional checks in line with safety procedures.
• Complete service reports, record readings and parts used, and communicate follow-up actions promptly.
• Manage tools, test equipment, spare parts and vehicle stock for each visit.
• Work safely on customer premises and adhere to site rules and company procedures.
• Build positive customer relationships and provide clear maintenance advice.

Skills

Plumbing experience

Pump servicing

Pipefitting

Mechanical maintenance

Field service

Fault finding

Reading drawings

Safety awareness

Driver's licence

Job description

JOIN OUR ENGINEERING TEAM

Servicing EngineerField service, maintenance and fault-finding for packaged water systems

Location

Stoke Bruerne, Northamptonshire

Salary

£30,000-£50,000

Hours

40 per week

Contract

Permanent, full-time

The opportunity

Packaged Water Solutions is seeking a capable, customer-focused Servicing Engineer to maintain, diagnose and repair packaged water systems at customer sites. This is a practical field role for an engineer who enjoys solving problems, working independently and delivering a professional service.

What you will do

• Plan and complete scheduled servicing and preventive maintenance visits at customer sites.
• Diagnose mechanical and system faults, identify root causes and carry out effective repairs.
• Service pumps, valves, filters, UV equipment, vessels, gauges, controls and associated pipework.
• Replace worn or failed components and undertake minor pipework modifications using appropriate materials and jointing methods.
• Support installation, testing and commissioning of new or modified packaged water systems.
• Carry out pressure, leak, flow and functional checks in accordance with safe working procedures.
• Complete clear service reports, record readings and parts used, and communicate follow-up actions promptly.
• Manage tools, test equipment, spare parts and vehicle stock so you are prepared for each visit.
• Work safely on customer premises, following risk assessments, site rules and company procedures.
• Build positive customer relationships and provide clear, practical advice on equipment condition and maintenance needs.

What we are looking for

• Practical experience in plumbing, pump servicing, pipefitting, mechanical maintenance, plant-room work or field service.
• Good working knowledge of pipework, pumps, valves and mechanical services.
• Strong fault-finding skills and the ability to read drawings, schematics and equipment manuals.
• Ability to plan site visits, manage your own workload and work effectively without close supervision.
• Professional communication and a helpful, customer-focused approach.
• A disciplined approach to safety, testing, service documentation and care of customer premises.
• A full UK driving licence and willingness to travel to customer sites.

Useful additional experience

Any of the following would be advantageous, but applicants do not need to meet every point:

• A recognised plumbing, mechanical engineering, pump, pipefitting or building-services qualification.
• Experience servicing water-treatment equipment, filtration, UV systems, softeners or packaged plant.
• Electrical awareness and experience working safely around controls, sensors and motor-driven equipment.
• Installation, commissioning or field-service experience.
• Relevant safety training, such as CSCS, confined-space, water-hygiene or lifting certification.
• Experience producing service reports and using digital job-management systems.

What we offer

• Competitive salary of £30,000-£50,000, depending on experience.
• Occasional overtime and a performance-related bonus.
• Company pension and paid annual leave.
• Product training, professional development and scope for career progression as the company grows.
• A varied field role working on a broad range of packaged water systems and customer sites.
• Support from an experienced engineering team, with the autonomy to manage your service workload.
• The opportunity to join a growing specialist engineering business.