Field Service Engineer

Atlas Copco Holding GmbH; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

PPE provided

Training and development

Career progression

Pension

Private medical insurance

Job summary

Atlas Copco Holding GmbH is seeking a Field Service Engineer to provide on-site repair and maintenance for air compressors and related equipment in the Midlands region. The role emphasizes safety, efficiency, and customer satisfaction while logging service activities and attending ongoing training.

You will be part of a team that values collaboration, professional growth, and a strong safety culture, with a company vehicle, PPE, and full training support provided.

Qualifications

• Hands-on experience in industrial, mechanical, electrical, or engineering roles and proactive problem solving.
• Relevant mechanical or electrical qualifications, or equivalent practical experience.
• Comfortable using standard IT applications and digital tools for service management.
• Valid UK driving licence with a clean record (no more than 3 points).

Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer-first approach.
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment.
• Diagnose faults and deliver expert repairs with safety and efficiency.
• Log service activity using digital tools and maintain accurate records.
• Attend live training and team sessions to keep skills sharp.
• Contribute to continuous improvement and value through collaboration.

Skills

Hands-on engineering

UK driving licence

Safety mindset

Customer-focused communication

Adaptability

Education

Mechanical or electrical qualifications

Tools

Service management software

Job description

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. This role is based in the Midlands UK.

Day to Day Responsibilities

• Represent Atlas Copco on-site with professionalism and a customer‑first approach
• Install, service, and troubleshoot air compressors, dryers, gas generators, and related equipment
• Diagnose technical faults and deliver expert repairs with safety and efficiency
• Use digital tools to log service activity, maintain up‑to‑date records, and report on performance
• Participate in our on‑call schedule and support urgent service needs when required
• Attend live training and regular team sessions to keep your knowledge and skills sharp
• Act as a brand ambassador and identify opportunities for continuous improvement or added value
• Contribute to a culture of collaboration, safety, and innovation across the wider service team

Key Skills and Experience

• Hands‑on experience in industrial, mechanical, electrical, or engineering field roles, including troubleshooting and maintenance
• Relevant mechanical or electrical qualifications, or equivalent practical experience demonstrating competency
• Comfortable and confident in using standard IT applications and quick to adopt new digital tools and systems for service management
• Possession of a valid UK driving licence with a good driving record (no more than 3 points)
• Demonstrated adaptability, proactive problem‑solving skills, and a strong safety mindset in a fast‑moving work environment
• Excellent communication skills with a customer‑oriented approach and enthusiasm for resolving technical challenges

Compensation and Benefits

• A fully equipped company vehicle, uniform, tools, laptop, and mobile phone
• All required PPE provided; safety always comes first
• Industry‑leading training and development through our UK training facilities and technical support teams
• Regular team “Toolbox” meetings and a dedicated Regional Service Manager to support you
• Clear career progression and opportunities to grow within the business
• A supportive, diverse team and inclusive work culture where your contributions are valued
• A strong pension scheme, private medical insurance and additional perks through our employee benefits programme

Why It Is Great to Work With Us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Contact Information

Talent Acquisition: Anna Karlsson

Hiring Manager: Norv Colley

Uniting Curious Minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.