Field Service Engineer

TRUMPF; Luton; On-site; GBP 35,000 - 52,000; Full time

Job summary

TRUMPF France is seeking a Field Service Engineer to perform on-site installation, maintenance and repair of high-tech machinery at customer sites across the UK. You will work with the latest laser and tool technology and document service activities.

You will brief dispatchers on delays, manage spare parts, and lead complex installations under project supervision. A hands-on problem-solver with travel willingness will thrive in our dynamic, global tech environment.

Responsibilities

• Performing of field missions at customers (repair, installation, maintenance) with the required tools, technologies and documentation
• Informing dispatcher /planner in case of deviation of target time and inform when mission is finished
• Spare part identification during missions
• Providing information for mission classification changes: billable, warranty, goodwill. Inform supervisors in case of damages to machine based on customers fault
• In-house Service
• Perform briefing after an installation and complex repairs
• Send back spare parts and tools after mission
• Lead engineer for complex installations
• Reporting tasks to project manager during complex installations

Job description

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.

• Performing of field missions at customers (repair, installation, maintenance,) with the required tools, technologies and documentation
• Informing dispatcher /planner in case of deviation of target time and inform when mission is finished
• Spare part identification during missions
• Providing information for mission classification changes: billable, warranty, goodwill. Inform supervisors in case of damages to machine based on customers fault.
• In-house Service
• Perform briefing after an installation and complex repairs
• Send back spare parts and tools after mission
• Lead engineer for complex installations
• Reporting tasks to project manager during complex installations