Field Service Engineer

BAXI; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Field Service Engineer in Inner London to manage scheduled visits for servicing and repairs of gas heating systems. This role involves using a tablet to coordinate daily appointments and ensuring high-quality customer service. Successful candidates will hold relevant gas certifications and possess strong diagnostic skills. Join a supportive team that values diversity, equity, and inclusion.

Benefits

Up to five weeks holiday plus bank holidays

Opportunity to buy additional holidays

Qualifications

• Experience in servicing, repair, and maintenance of gas boilers.
• Ability to manage daily appointments effectively.
• Skills in handling van stock and customer interactions.

Responsibilities

• Visit customer properties for diagnostics and emergency repairs.
• Manage scheduling via a tablet device.
• Provide excellent communication with clients.

Skills

Customer Service

Diagnostics Skills

Communication

Education

Domestic Gas ACS Certification or equivalent

Full Driving License

Job description

BAXI Little London, England, United Kingdom

BAXI Little London, England, United Kingdom

2 days ago Be among the first 25 applicants

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FIELD SERVICE ENGINEER

Location: Inner London (see specific postcodes below)

FIELD SERVICE ENGINEER

Location: Inner London (see specific postcodes below)

Postcodes: N/NW/W/E

As a Field Service Engineer what will you be doing?

• Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers.
• You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers.
• You will be capable of delivering excellent customer service and top-quality solutions.
• Whilst full product training will be given, you will be confident in your diagnostics skills.
  
  

On a daily basis as aField Service Engineeryoull be responsible for:

• Our Field Service Engineer will be visitingcustomersproperties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
• Providing excellent customer service through effective communication
• Manage your workload of daily appointments via a tablet device
• Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in the rear load space of your van.
  
  

About You

We want to make sure youre set up for success in our mission. To be successful in your application youll need to:

• Hold domestic Gas ACS Certification or equivalent
• Full Driving License
• A background in servicing, repair and maintenance of gas boilers
  
  

What We Offer To OurField Service Engineers

We offer up to five working weeks holidays in addition to the standard UK bank holidays, and we also offer the option to buy extra holidays

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.

• PLEASE NOTE Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks.
  
  

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Repair and Maintenance

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