Field Service Engineer

SYNAPS Synthetic Paper | Made by Agfa; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

Join a leading global organization as a Field Service Engineer, providing technical support for advanced imaging products. You'll travel to various medical sites, ensuring equipment efficiency while working within a dedicated team. With opportunities for career growth and a competitive salary, this position promises both challenges and rewards in a supportive environment.

Benefits

Career development opportunities

Competitive salary and benefit package

Supportive management structure

Friendly work environment

Qualifications

• Experience in a medical environment is preferred.
• Valid driving license cat B required.
• Team player with ability to manage own schedule.

Responsibilities

• Deliver technical support, maintenance, and repair services for imaging products.
• Travel to customer sites ensuring optimal performance of products.
• Produce accurate reports for health & safety compliance.

Skills

Problem-solving

Technical Support

Customer Care

Self-motivation

Education

HNC or ONC in Electromechanics, Electronics, Computer Science

Job description

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Field Service Engineer

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Date: May 7, 2025

Location: home based, GB

Company: AGFA

As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology imaging products. You will be based from home and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. You travel to our customer sites, such as hospitals, clinics, and laboratories, to ensure the proper functioning and optimal performance of our products. You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.

Tasks

• Problem-solving in a responsible and methodical manner whilst carrying out effective customer care skills to ensure customer satisfaction.
• Produce accurate and sufficiently detailed reports to ensure that the customer is kept informed about the work and to satisfy H&S compliance record keeping.
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• The ability to manage your own schedule when required for field-based installations, corrective actions, upgrades, and preventative maintenance.
• Returning of equipment and parts in a compliant timely manner to ISO and WEEE procedures
  
  

Profile

• You have an HNC or ONC degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
• You have excellent problem-solving skills.
• You have experience in working in a medical environment.
• You have a valid driving licence cat B.
• Willignes to travel to customers on a daily basis.
• You are a team player.
• You have a strong self-motivation.
  
  

What We Offer Now And In The Future

• A dynamic global organisation with a history of innovation and strong product portfolio.
• A challenging environment combined with a supportive management structure.
• Career development and growth.
• A competitive salary and benefit package.
• A friendly work environment surrounded by dedicated and professional colleagues.
  
  

Interested?

Have you gotten excited by this brief description? Then you're in the right place. We understand that a job is more than just a few bullet points. That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company. So don't hesitate and respond immediately!

Job Segment: Computer Science, Electronics Engineer, Field Engineer, Maintenance, Field Service, Technology, Engineering, Manufacturing

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