Field Service Engineer

Candidate Source; High Wycombe; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Fully expensed travel

Car or van

Tools, laptop and mobile

Job summary

Candidate Source is seeking a Field Service Engineer to install, service, maintain and repair CNC machine tools at customer sites across the UK and Ireland. The role combines on-site work with support from the High Wycombe office, offering autonomy and an established support network.

You will travel extensively, including overnight stays, to service 2, 3, 4 and 5-axis machinery and related automation systems. A full UK driving licence is required.

Qualifications

• Experience in machine tool servicing, installation or repair.
• Willingness to travel UK and Southern Ireland with overnight stays.
• Clean UK driving licence.
• Willingness to travel internationally occasionally.

Responsibilities

• Install CNC 3-axis and 5-axis machine tools at customer sites.
• Service and repair to minimise customer downtime.
• Diagnose faults and complete repairs on various axis lathes.
• Install machine options such as Renishaw probing and rotary axes.
• Provide clear daily communication and detailed service reports.
• Maintain service stock and record further work required.

Skills

CNC machinery

Field service

Diagnostics

Tools

Renishaw probing

Pro-cobot automation

Roders automation

Job description

Keeping mechanical CNC machinery performing at its best means customers can keep producing, minimise downtime and get the most from their investment.

As a Field Service Engineer, you'll take that expertise directly to customer sites, installing, maintaining and repairing advanced machine tools across the UK, Ireland and occasionally further afield.

You’ll work for an established OEM machine tool supplier supporting a network of around 5,000 machines across the UK, Ireland, Europe and the Middle East. Home based with additional support from the High Wycombe office, you’ll have the autonomy to manage work on site while still having the backing of an experienced customer support team.

What’s in it for you

• £50,000-£55,000 basic salary, depending on experience.
• Overtime paid door to door, meaning your additional earnings include your travel time rather than starting only when you reach site.
• Your choice of a fully fitted company car or van.
• All tools, test equipment, laptop and mobile phone provided.
• Fully expensed travel when working away from home.
• The opportunity to work with advanced CNC machinery, automation systems and equipment across a varied customer base.

Your responsibilities as Field Service Engineer

• Install, service, maintain and repair CNC 3-axis and 5-axis machine tools at customer sites.
• Work on 2, 3, 4 and 5-axis lathes, diagnosing faults and completing repairs to minimise customer downtime.
• Install machine options including Renishaw probing, rotary axes and coolant-through-spindle systems.
• Provide product support for Erowa and Pro-cobot automation systems, alongside Roders 3-axis and 5-axis machinery and automation.
• Build effective working relationships with customers while providing clear daily communication and detailed service reports.
• Maintain service stock, upload completed worksheets and accurately record any further work required.

What we’re looking for in a Field Service Engineer

• Previous engineering experience within the machine tool sector is preferred, with practical knowledge of CNC machinery, servicing, installation or repair.
• The ability and willingness to travel extensively throughout the UK and Southern Ireland, including regular overnight stays away from home.
• Willingness to occasionally travel internationally to support agents and machinery across Europe and the Middle East.
• The ability to communicate professionally when working at customer premises and provide clear technical updates.
• A clean UK driving licence.
• You must be comfortable travelling and staying away from home when customer requirements demand it. If regular overnight stays or extensive UK travel would not suit your circumstances, this position is unlikely to be the right fit.

Importantly, overtime is paid door to door. Your paid overtime therefore covers eligible travel time from leaving home through to returning, rather than only the time spent working at the customer site.