Field Service Engineer

Astute People; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

AXA Health insurance

HealthShield

BUPA dental cover

Pension

Income protection

Online GP services

Employee referral programme up to £2,0

Training in France and Italy

Job summary

Astute People is recruiting a Field Engineer for its UK operations, with a competitive base salary, performance bonuses and comprehensive benefits.

The role covers installation and commissioning of UPS, energy storage and critical power systems, plus planned and reactive maintenance across customer sites. Strong electrical engineering background and customer-focused service are essential, with a valid driving licence.

Qualifications

• Strong background in electrical or electronic engineering.
• Engineering education in Electrical Engineering.
• Proven experience in field service, critical power or data centre environments.
• Hands-on expertise in UPS systems, power electronics or similar technologies.
• Strong diagnostic and technical problem-solving capability.
• Excellent communication and customer service skills.
• A valid driver's licence.

Responsibilities

• Perform installation and commissioning for electrical and power systems, including UPS and energy storage.
• Carry out planned and reactive maintenance across customer sites.
• Diagnose and resolve technical issues to support customer satisfaction.
• Collaborate with clients to understand requirements and tailor solutions.
• Maintain compliance with safety and quality standards.
• Consistently work to meet and exceed agreed performance benchmarks.

Skills

Electrical Engineering

Field service exp

UPS systems

Power electronics

Diagnostic skills

Customer service

Education

Electrical Engineering degree

Tools

UPS hardware

Power electronics

Job description

Astute's Power Team is partnering with a leading global specialist in electrical power control, critical power, UPS and energy storage solutions, to recruit a Field Engineer for its UK operations.

The Field Engineer role comes with a competitive base salary, performance bonuses and comprehensive benefits.

Responsibilities and duties of the Field Engineer role

As a Field Engineer, you will:

• Perform installation and commissioning for electrical and power systems, including UPS, energy storage and critical power solutions.
• Carry out planned and reactive maintenance across customer sites.
• Diagnose and resolve technical issues to support customer satisfaction and operational excellence.
• Collaborate with clients to understand their requirements and provide tailored technical solutions.
• Maintain compliance with all relevant safety and quality standards.
• Consistently work to meet and exceed agreed performance benchmarks.

Professional qualifications We are looking for someone with the following qualifications and experience:

• A strong background in electrical or electronic engineering.
• An engineering education in Electrical Engineering.
• Proven experience in field service, critical power or data centre environments.
• Hands-on expertise in UPS systems, power electronics or similar technologies.
• Strong diagnostic and technical problem-solving capability.
• Excellent communication and customer service skills.
• A valid driver's licence.

Personal skills

• A proactive, practical approach to diagnosing and resolving technical issues
• A strong commitment to customer satisfaction and operational excellence
• A collaborative style and the ability to tailor solutions to client needs
• A safety-focused mindset with consistently high quality standards

Salary and benefits of the Field Engineer role

• Competitive base salary with performance bonuses
• AXA Health insurance, HealthShield, BUPA dental cover, pension and income protection
• Free online GP services, Employee Assistance Programme and unlimited mortgage advice
• Employee referral programme offering up to £2,000
• World-class training and development, including factory training in France and Italy
• Company recognition, rewards and performance incentives

#LI-KC1

INDREN

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative.