Field Service Engineer

Briggs Equipment; Crewe; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading provider of asset management solutions seeks a Field Service Engineer in Crewe. You will assess customer needs, manage tasks, and ensure compliance with engineering standards. The role offers a competitive salary, overtime, and opportunities for career growth.

Benefits

Vehicle available for private use

Contributory pension scheme

Profit-share bonus

Paycare and eyecare health schemes

High street discounts

Qualifications

• Experience in a similar role.
• Good understanding of hydraulic, mechanical, and electrical principles.

Responsibilities

• Attend customer locations to assess work and ensure safety.
• Communicate with customers about work expectations and costs.
• Complete job documentation accurately for customer approval.

Skills

Workload Management

Customer Understanding

Education

Relevant Technical Qualifications

Job description

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Crewe

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t meet all the role criteria below, please don’t hesitate to apply.

The Impact you will have:

1. Attend customer locations to assess the scope of work, prioritize tasks with the end user, and ensure safe working practices.
2. Communicate with controllers and customers about the expected work, providing clarity on timescales and costs.
3. Identify the root cause of breakdowns promptly and obtain the correct parts efficiently, involving the Briggs Technical team when needed.
4. Ensure all work complies with engineering standards and manufacturer specifications.
5. Perform inspections and checks during work to ensure equipment safety and performance before handover.
6. Identify additional work needed and inform the customer, maximizing potential revenue from repairs.
7. Complete all job and service documentation accurately, obtaining necessary signatures and customer approval.

What will help you excel in this role:

1. Relevant technical qualifications
2. Experience in a similar role
3. Good understanding of hydraulic, mechanical, and electrical principles
4. Ability to work independently and under pressure
5. Strong workload management and prioritization skills
6. Understanding customer needs

What you can expect from us:

1. A base salary up to £36,934 per annum based on a 40-hour week
2. Overtime paid at 1.5x Monday – Saturday and 2x on Sunday
3. Vehicle available for private use (tax to be paid)
4. Opportunities for development and career growth
5. Contributory pension scheme with up to 6% employer contributions
6. Profit-share bonus based on business performance
7. Paycare and eyecare health schemes
8. High street discounts

What’s next:

1. Click on the 'apply now' button to join the Briggs Group; a team member will contact you.
2. Visit our careers page to send your CV if you're exploring other roles.
3. Contact our Recruitment team for reasonable adjustments during the interview process.