Field Service Engineer

Evac Group; Chesterfield; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Evac Group's Cathelco division seeks a skilled Field Service Engineer to install, commission, troubleshoot, and service Cathelco and HEM systems worldwide aboard vessels and facilities, ensuring operational performance and safety. You will travel internationally, provide outstanding technical support, diagnose issues quickly, and prepare clear service reports while upholding strict safety standards.

Essential attributes include strong communication and customer service, independence to work

Qualifications

• Strong communication and customer service skills.
• Willingness to travel internationally with short notice.
• Valid passport and full driving licence.
• Background in Electrical and/or Mechanical Engineering (Desirable).

Responsibilities

• Install, commission, troubleshoot, and service Cathelco and HEM products worldwide.
• Provide excellent technical support and service to customers.
• Diagnose issues quickly, resolving them effectively under tight timelines.
• Prepare clear and accurate service reports.
• Work onboard vessels while maintaining the highest safety standards.
• Support the Service team in adopting new tools, software, and practices.
• Carry out engineering analysis during installations and troubleshooting.

Skills

Communication skills

Customer service

Problem solving

Independence

Travel readiness

Driving licence

Passport

Education

Electrical/Mechanical Engineering background

Job description

Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the world’s leading provider of integrated Evac® water, waste and wastewater technologies, Cathelco® corrosion protection and marine growth prevention and HEM® freshwater systems.

Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.

We are looking for a skilled Field Service Engineer to join our international team. In this role, you will install, commission, troubleshoot, and service Cathelco and HEM systems worldwide. Your expertise will be key to delivering outstanding customer satisfaction and maintaining the high standards our brand is known for.

Key Responsibilities

• Install, commission, troubleshoot, and service Cathelco and HEM products worldwide.
• Provide excellent technical support and service to customers.
• Diagnose issues quickly, resolving them effectively under tight timelines.
• Prepare clear and accurate service reports.
• Work onboard vessels while maintaining the highest safety standards.
• Support the Service team in adopting new tools, software, and practices.
• Carry out engineering analysis during installations and troubleshooting.

Who You’ll Work With

• Internal: Service, Technical, Production, and Sales teams.
• External: Customers worldwide.

What We’re Looking For

Essential:

• Strong communication and customer service skills.
• Solid problem-solving ability and resilience under pressure.
• Independence and flexibility to work internationally.
• Willingness to travel at short notice.
• Valid passport and full driving license.

Desirable:

• Background in Electrical and/or Mechanical Engineering.
• Offshore certifications (e.g., BOSIET or equivalent).

What We Offer

• A dynamic, global role within a world leader in marine solutions.
• Exciting opportunities to travel internationally and work in diverse environments.
• The chance to make a real impact on sustainability and innovation in the marine industry.

If you’re a motivated engineer with a passion for the marine sector and the drive to work on a global stage, we’d love to hear from you.