Field Service Engineer

Ace Aquatec

Dundee

Hybrid

GBP 32,000 - 52,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Competitive salary

33 days annual leave

Death in service at 4 × your annual salary

Employee Assistance Programme

Enhanced parental leave policies

Birthday day off

Paid bereavement and sick leave

Company salary sacrifice pension scheme

Cycle to work scheme

Regular social breakfasts, lunches and team events

Job summary

A technology company in aquaculture is seeking an experienced Field Service Engineer based in Dundee, UK. The role involves installation, inspection, and repair of specialized equipment in diverse environments. Candidates must have experience in electrical engineering, strong diagnostic skills, and be willing to travel frequently. This position offers a competitive salary and various employee benefits including extensive leave and a pension scheme.

Qualifications

Proven experience in industrial electrical or electronic engineering, ideally in both field and workshop.
Experience within the aquaculture, agriculture, marine or offshore industries.
Valid passport and willingness to travel frequently.

Responsibilities

Install, service and maintain equipment for aquaculture technology.
Provide technical support to customers both remotely and on site.
Collaborate with Technical Support, Sales, and Marketing teams to resolve issues.
Collaborate with Technical Support, Sales and Marketing to resolve issues quickly.
Mentor junior technicians and engineers in the team.

Skills

Fault-finding and diagnostic skills

Excellent interpersonal and communication skills

Competent with MS Office and general IT tools

Strong attention to detail

IT literacy (MS Office)

Education

Recognised qualification in Electrical and/or Electronic Engineering (HNC or equivalent)

Tools

MS Office

Job description

Role

Field Service Engineer

Work for Ace Aquatec, an award‑winning aquaculture technology company specialising in welfare‑first in‑water electric stunners, marine mammal protection devices, biomass estimation and sea lice removal systems.

Location

Dundee, UK (with extensive UK and global travel)

About the role

We're looking for an experienced and proactive Field Service Engineer to join our Operations team in Dundee. In this hands‑on and varied role, you’ll support the installation, inspection, maintenance and repair of Ace Aquatec’s products, both in the UK and internationally. You’ll split your time between our Dundee workshop and customer sites worldwide, ensuring our equipment operates safely and efficiently in challenging marine environments. You’ll be a key representative of Ace Aquatec on site, working closely with customers, suppliers and internal teams to deliver a first‑class service experience.

What you'll be doing

Install, service and maintain Ace Aquatec equipment, including acoustic deterrents, electric stunners, biomass cameras and sea lice removal systems.
Diagnose faults methodically and carry out repairs to minimise equipment downtime.
Provide technical support to customers, both remotely and on site.
Collaborate with our Technical Support, Sales and Marketing teams to resolve issues quickly and effectively.
Support the development and testing of new products and system upgrades.
Mentor and assist junior technicians and engineers within the team.
Ensure all work complies with health, safety and environmental standards.
Represent Ace Aquatec professionally at customer sites, maintaining our strong reputation for service and innovation.

What we're looking for

Recognised qualification in Electrical and/or Electronic Engineering (HNC or equivalent).
Proven experience in industrial electrical or electronic engineering – ideally in both field and workshop environments.
Strong fault‑finding and diagnostic skills with a methodical approach to problem‑solving.
Ability to work independently and as part of a team, often in remote or offshore environments.
Excellent interpersonal and communication skills – comfortable dealing directly with customers.
High attention to detail and quality in assembling and maintaining equipment designed for demanding conditions.
Competent with MS Office and general IT tools.
Full UK driving licence.
Experience within the aquaculture, agriculture, marine or offshore industries.
Familiarity with mechanical systems and small hand tools.
Experience mentoring or training others.
Valid passport and willingness to travel frequently, including periods away from home.

What we offer