Field Service Engineer

Allscreens Nationwide Ltd; Cardiff; On-site; GBP 24,000 - 34,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. This role is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road.

Full training is provided and prior direct experience is not essential; what matters is a practical mindset, confidence using tools, and the ability to manage your own workload while representing the

Qualifications

• A practical, hands-on individual confident using tools.
• Comfortable working on the road and visiting multiple sites.
• Able to work independently and manage time effectively.
• Good problem-solving skills and attention to detail.
• Physically fit – the role involves manual handling and site work.
• Full UK driving licence.
• Engineering or technical experience is helpful but not essential; full training provided.

Responsibilities

• Visiting customer sites, including schools, to carry out servicing and safety checks.
• Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms.
• Completing installations, repairs and servicing to a consistent standard.
• Identifying faults and resolving issues efficiently while on-site.
• Completing service documentation and recording work carried out.
• Carrying out quality and safety checks following work completion.
• Working independently, managing daily schedules and travel.
• Following health & safety procedures at all times.
• Feeding back recurring issues or product faults to the wider team.

Skills

Hands-on

Tool handling

Independent worker

Driving Licence (UK)

Problem-solving

Tools

Hand tools

Job description

We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road.

Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on-site.

What you'll be doing

• Visiting customer sites, including schools, to carry out servicing and safety checks
• Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
• Completing installations, repairs and servicing to a consistent standard
• Identifying faults and resolving issues efficiently while on-site
• Completing service documentation and recording work carried out
• Carrying out quality and safety checks following work completion
• Working independently, managing daily schedules and travel
• Following health & safety procedures at all times
• Feeding back recurring issues or product faults to the wider team

What we're looking for

• A practical, hands-on individual who is confident using tools
• Comfortable working on the road and visiting multiple sites
• Able to work independently and manage time effectively
• Good problem-solving skills and attention to detail
• Physically fit - the role involves manual handling and site work
• Full UK driving licence
• Engineering or technical experience is helpful but not essential - full training is provided

The role

• Field-based role with regular nationwide travel
• Company vehicle provided
• Permanent, long-term position within an established service team

Salary is fixed within the current structure and consistent across the team

This role suits someone who enjoys practical work, autonomy, and being out on-site rather than desk-based, and who wants a stable, long-term position with training and support.

DBS Check will be taken

DVLA Check will be taken

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.