Field Service Engineer

Austin Fraser; Bathgate; On-site; Full time

Job summary

An exciting opportunity awaits for a Field Service Engineer to join a reputable manufacturer of construction equipment. This role involves maintaining and repairing earthmoving machinery while building strong relationships with customers. The ideal candidate will possess mechanical and electrical engineering experience, along with a NVQ Level 3 qualification. Enjoy a competitive salary and benefits including private healthcare and a pension scheme. If you're passionate about engineering and customer service, this is the perfect role for you!

Benefits

Competitive salary

Pension scheme

Private healthcare

Training and development

Qualifications

• Experience in mechanical and electrical engineering is essential.
• Must have a full clean driving license and strong IT skills.

Responsibilities

• Perform maintenance and repair work on earthmoving equipment.
• Investigate customer problems and provide technical reports.

Skills

Mechanical engineering

Electrical engineering

Diagnostic repairs

Customer relationship management

Education

NVQ Level 3 in a related industry

Tools

Diagnostic tools

Job description

We have an exciting opportunity for a Field Service Engineer based in Bathgate, for one of our clients on a full-time permanent basis. Our client is a large, growing and reputable manufacturer and supplier of construction equipment on a national and international scale.

Responsibilities of the Field Service Engineer

1. Carry out maintenance and repair work on earthmoving equipment.
2. Carry out servicing, inspection and repair of earthmoving machinery.
3. Perform diagnostic work and fault finding.
4. Develop relationships with customers.
5. Participate in the early stages with the effective processing of warranty claims.
6. Investigate specific customer problems on a project-by-project basis, providing technical reports.
7. Escalate actions in relation to broken or damaged company equipment.

Requirements for a successful Field Service Engineer

1. Mechanical and electrical engineering experience.
2. Heavy Plant or agriculture experience.
3. NVQ Level 3 in a related industry.
4. Full clean driving licence.
5. Strong IT skills with the ability to run diagnostic repairs.

What our Client offers

1. Competitive salary
2. Pension scheme
3. Private healthcare
4. Training and development

Summary of the Field Service Engineer role

Salary: £17.45 - £19.36 per hour
Job Location: Field-based covering Bathgate
Type of Contract: Permanent, Full time
Hours: 40 hours a week