Field Service Engineer

Bró Coffee Limited; Ballynahinch; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training provided

Career development

Zusammenfassung

Bró Coffee Limited is seeking a skilled Field Service Engineer to install, maintain and repair coffee equipment across our client portfolio. You’ll balance scheduled maintenance with reactive call-outs, ensuring machines operate at their best, while following our people-first approach to safe and professional service.

Although many visits are solo, you’ll have support from an experienced team and ongoing training to keep your technical knowledge sharp and up to date, with career development

Qualifikationen

• Strong electrical and mechanical knowledge.
• Customer-facing service experience preferred.
• Problem-solving mindset and commitment to high-quality service.

Aufgaben

• Install, maintain, and repair coffee equipment for diverse clients.
• Respond to faults quickly and diagnose issues to restore operations.
• Manage day-to-day workload with team support and safety focus.
• Attend most jobs independently while staying connected with the team for guidance.
• Receive ongoing training to keep skills up to date.

Kenntnisse

Electrical knowledge

Mechanical knowledge

Customer-facing service

Tools

Electrical testing equipment

Diagnostic tools

Jobbeschreibung

We’re looking for a skilled and customer-focused Field Service Engineer to represent Bró - installing, maintaining, and repairing coffee equipment across our diverse portfolio of clients.

In this role, no two days are the same. You’ll balance scheduled maintenance with reactive call-outs, ensuring machines are operating at their best. Once full training is completed, you’ll manage your own day-to-day workload with the ongoing support from our team. We take a realistic, people-first approach to job allocation, giving you the time and space to work safely, professionally, and to the highest standard for every customer.

You’ll respond to faults efficiently, diagnose issues effectively, and provide solutions that get our clients back up and running.

Although you’ll attend most jobs independently, you’ll never be working alone, our experienced team is always just a phone call away. Ongoing training and development will also be provided to keep your skills sharp and your knowledge up to date.

What We’re Looking For:

We’re seeking someone with strong electrical and mechanical knowledge, ideally with experience in a customer-facing service environment. Previous field service experience is an advantage but not essential - what matters most is your technical ability, problem-solving mindset, and commitment to delivering excellent service.